The water pump is not working. Older machines use a belt driven pump where the newer machines use an electrical pump. Unplug the machine from the wall socket. Open up the front panel. The pumps for both types are installed in the front right lower corner. If it is a belt driven type check if the belt is still in one piece - if not replace with new one. Get fingers out of the way and start the machine and look to see if the pump pulley turns will the machine is working. If not - replace the pump as it is worn and can not be repaired. With a electrical pump check wire connector connections to the motor only when the machine is unplugged at the wall socket. Start the machine and set it to a spin cycle. The pump should start running. If not replace the pump.
It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.
Once the water comes into the system the WATER LEVEL SENSOR - normally a pressure switch- must activate at the preset/chosen level to give the signal to the program controller to switch on the motor. What is most important for the motor to start functioning is that the door switch must be ON when the door is shut or this will be an error for starting the motor for rinse and wash.
Make sure that a fault in any of the cycle will relate to the specified action, so check the command from the program module and then the executing device be it the valve or motor or pump.
Please check the link below:
http://www.repairclinic.com/Washing-Machine-Troubleshooting?red=Washing-Machine-Repair-Help
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