(800) 836-9287
Celebrating 14 Years Of Outstanding Printer Repair...
kmellor1 - It's USB and shouldn't require any drivers to install. Do you mean the program that does the conversion / scanning? That should have come with it, and I haven't found a place to download it from. I will look further if that's what you're referring to. If the USB is the problem, try having the converter powered on when you plug it in, and follow the directions in the hardware wizard. Are you running Windows XP or Vista? It should work for either, but it would help to isolate your problem if I knew which you were running. Michael