If you power down the alarm panel completely, when you power it back up and press star and pound at the same time. You should see 20 if it worked. If it worked, press pound 20 to see the installer code. You are now in programming. If you want to change the program code press star 20 and enter a 4 digit code and that will be the new program code. Press star 99 to get out of programming and your done
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