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Tammy Smith Posted on Sep 28, 2014

I have a E6400 that was freezing up with candy crush. Tried everything. Would clear cache/cookies and it would be fine if I didn't play games...but I did and it went ZAP and will not turn on,

Windows 7, 32 bit. intel core 2 Duo I have been searching for answers for months about games freezing up and crashes. I see this business lap top is not really that good for games, photos, ect. Now it is dead. I tried CPR when it was slowly dying, task mngr., cpu usage, defrag, clean up **** like book marks and did report crashes to chrome and windows. Only, ever said "Chrome not responding"-when it ZAPPED, it was hot but, never smelled anything and I was sniffing. Thought it was a power surge but, it is dead. Do you think it is worth taking it apart or to an expert. It shows on the bottom it is refurbished. Guess Dell made these back in 20009 so it's old. I do have a flash drive I put to it but, don't know even how to retrieve info or if my photos/info are there. This ****** net book can't take the load for sure, to even find out. Any comments that are hopeful would be much appreciated. Save your time posting "Time to by a new one" and tell me an affordable ($300 or less) that I can play candy crush and save photos on, maybe a video WHILE playing games, like I used to on the old DELL. Thanks!

  • 3 more comments 
  • Tammy Smith
    Tammy Smith Sep 30, 2014

    I tried to destatic by removing battery, unplug, press & hold on button, nothing. Saw a video that said Dell E6400 is known for something popping out of place when it gets hot. Also, to make sure you are touching metal while inserting to avoid static charge. Have watched a video about taking it apart. Nothing to lose, right? Would really like to retrieve the pictures. Even if it works, what can anyone do to avoid this again?

  • Tammy Smith
    Tammy Smith Sep 30, 2014

    A lot of people have complained about freezes/crashes. Answers ranged from flash/shock problems, Chrome CPU, Windows incompatibility with graphics.

  • Tammy Smith
    Tammy Smith Oct 01, 2014

    Took it apart, it was dirty. Still no power or lights. There is a blue (ground?)wire under right hinge unattached with crimp end. Thought it went somewhere. Any ideas?

  • Joel Rodriguez
    Joel Rodriguez Oct 04, 2014

    try reseating your memory sticks in the bottom of the system.Sound like it can be heatsink or fan.

  • Tammy Smith
    Tammy Smith Oct 19, 2014

    Thank you so much! I had looked at docking stations but, they are pricey. I'll check out the caddies and the link. Thanks again.

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1 Answer

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  • Posted on Oct 19, 2014
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Although I can't tell you how to get your laptop back up and running I can advice you of how to try to get the files from your old hard drive. This will involve small screwdrivers as you have to get your hard disk out of your Dell. There's a guide at http://youtu.be/CMyrVa3qihM. Once your hard disk is out you can fit it into an external hard disk caddy and attach it, via usb, to another computer. Caddies are available for around $20 from many electronics stores both on the street and online.

1 Related Answer

leethedeuce

Lee A.

  • 4472 Answers
  • Posted on Jun 13, 2008

SOURCE: Gaming issues

I would make sure you have the latest bios, and video drivers to start. Make sure you have all latest updates for windows. Make sure your hard drive is defragmented. Also make sure your computer is clean and that it is ventilating/cooling properly. If that fails I would just format and reinstall windows.
Hope that helps,
Lee

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On what, phone, tablet, computer, make/model? Try cleaning cookies and cache.
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What I would try is press the small microphone and when it sat speak now I would say load in candy crush or reset candy crush or update candy crush and when you get a link hit it!
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This is well known issue with lot of complaints.
You can try these:
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Try to load it in another browser. Try Internet Explorer first, as it is already installed with Windows. Chrome if that doesn't work either.

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- Remove extension of browser.
- Clear history & cache.
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- Remove Junk Entries from Windows Registry

If you found any problem while performing these tips, then simply I would suggest you to run complete Reginout scan. After some couple of clicks your problem will be solved.
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I cannot open my yahoo email?

If you're having problems loading the Yahoo Mail web client, I suggest clearing your browser's cookies and cache. That will reset the logins and sessions in your browser, as well as clearing some temporarily stored files that are cached to speed up browsing. By doing that, you're going to be logged out of any websites, but it will often fix strange glitches with websites.
To clear your cookies and cache in Mozilla Firefox or Google Chrome, hold Ctrl and Shift and press Delete while still holding them. Choose the time range of "everything" or "all time" and only check the Cookies and Cache boxes to delete. If you're using Internet Explorer, the process is different for the version you are using. You can find details for all versions of Internet Explorer at this link: http://support.microsoft.com/kb/278835.
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Every time I download a video it stops every few seconds

The cause of your problem is simple: your "cache"
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This is especially true if you've been watching lots
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If you are experiencing either: A) slugglish loading
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Exit out of YouTube (but not your browser) and do
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Internet Explorer 6:
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→ Delete Files → OK
→ Clear History → Yes
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Internet Explorer 7:
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→ Delete files → Yes
→ Delete cookies → OK
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→ Close (browsing history window)
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Internet Explorer 8:
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[. ] Preserve Favorites (leave blank)
[x] Temporary Internet files
[x] Cookies
[x] History
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Mozilla Firefox 3:
→ Tools → Clear Private Data
[x] Browsing History
[x] Download History
[x] Saved Form and Search History
[x] Cache
[x] Cookies
→ Clear Private Data Now
Google Chrome:
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[x] Clear browsing history
[x] Clear download history
[x] Empty the cache
[x] Delete cookies
Clear data from this period: → Everything
→ Clear Browsing Data

Please rate me if this solution works for you

Thanks......Have a great time.



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