Question about SmartDisk CrossFire Desktop FireWire/USB 160GB External Hard Drive (XL160) Media

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SmartDisk CrossFire 160gb Hard Drive

I purchased a new External Hard Drive, ( Samsung SP1604N USB 200 GS, I think the model is), as above on 15 January 2006 for storage of photos, and did not disconnect it when closing down Windows XP2 Home Edition. It has now stopped working and my computer does not recognise it, and no driver is required. Tried switching it off and disconnecting and reconnecting, still it is not recognised. Any ideas, apart from scrapping it? Has anyone come across anything similar?

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  • Raydot Nov 12, 2007

    Thanks, Beni S-P,

    I have done all the recommended tests except for removal of the USB devices which I shall do in a day or two as I am using my printer at the moment. I hope it works, but I shall let you know the result.


  • Raydot Dec 20, 2007

    Thank you for your efforts in supplying advice applicable to my external hard drive. I have gone through the lot, but it still is not recognised by Windows. Looks like it has taken early retirement and has failed completely.

    If anyone else wants to have a go, I will visit this site from time to time.

    Thanks a lot anyway! I really appreciate all your help and advice.


  • Raydot Dec 12, 2008

    Hello again,

    Problem solved!! I decided to dump it and removed all useful parts and screws, indeed anything of possible future use, and put them in a bag for 24 hours, to allow time for reflection..

    Chewing it over in my mind, I recalled that electrical contacts become corroded through some usage and next day I reassembled the external drive and offered it up to my PC. Lo and behold, it was recognised and Windows proceeded to install it. All my previous work is intact.

    It works perfectly now, so thank you all for reading this.

    It might come in handy for that next time as gremlins invade your components.




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Did u tryed HDD on another external?If not so do it and if it PC PROBLEM read here:

1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok

It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Posted on Nov 10, 2007

  • arben pllana
    arben pllana Dec 21, 2007

    If it doesn't work just buy bew external ( NOT HDD-HDD IS FINE )



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