Question about HP Photosmart D7260 Printer

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After a paper jam my top border no longer appears on the paper. Printing begins at the very top of the page. It's almost like the paper is getting rolled up too far into the printer when the printing actually begins. The border has slowly gone from thin to non-existant. How can I reset this?

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  • callie_oconn Jul 05, 2009

    The jam isn't the problem. It's what happened to my paper alignment after the jam.

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pattlnk_1052005_1635-enus20238_oppaneljamlights_e230_en_us.gif When you experience a paper jam, it is recommended that you check and clear the entire paper path. To clear a paper jam, do the following:
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    pattlnk_1052005_1636-enus20238_removepaperjam_e230_en_us.gif
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    pattlnk_1052005_1639-enus20238_removecartridge_e230_en_us.gif
  3. Remove any paper you find jammed in the area behind the print cartridge assembly.

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    pattlnk_1052005_1646-enus20238_removepaperjam3_e230_en_us.gif
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    pattlnk_1052005_1647-enus20238_removepaperjamrear_e230_en_us.gif
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