To log onto the computer, the two things we can use are the finger sensor and to type in the password. The person with the correct finger to use is not here and we do not know the password...can you help?
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Try to log in using the account name administrator and no
If you cannot change the account name press CTRL+ ALT+DELETE two times then type administrator for the user name. Do
not type a password in the password box just click OK and hope that who set up
the computer did not select a password. If this works proceed to the next
paragraph, if it did not restart your computer pressing the F8 key during the
boot screen until you can select the safe mode. When you get into windows select start then run.
Type control userpasswords2, and then click OK. Select your user
name which you forgot the password and select Reset Password. Type in a new
password and select OK. You now have a new password for that account.
Start pc in "Safe Mode With Command Prompt" When windows starts, type your log in name in the dos window with an asterisk. For example ( john * ) but with out the (). It will prompt for a new password. Reboot and Bam your in. If you cant remember a log in name exactly as it is, type in ( net users ) and hit enter.
dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program.
Before you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager.
Set up the fingerprint reader
To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
In Windows, double-click the VeriSoft Access Manager icon in the notification area of the taskbar to open the My Identity window.
Alternately, click Start > All programs > Verisoft > My Identity .
Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next .
If you have successfully logged on to Windows, click Finish to close the wizard.
Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin.
Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print.
If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
After using the Registration Wizard to registered at least 2 fingers, click Finish .
To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.
After registering your fingerprint you can log off and then use your registered fingers to log on to Windows.
Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa
somewhere the permissions for the login are not set correctly. If you have a windows disk back up the user settings remove the user and after the restart add the user again and that should do the trick
Oh your going to hate me but unfortunately under vista if your credential manager gets corrupted the only way around is a total reimage - back to when it came out of the box. To do a full reimage using your recovery partition on power up to HP post screen tap F11 until the recovery manager starts - select advanced tab - full system recovery no backup - full destructive - this time when you get to your client details for setup after the recovery process select your password with care and when the time comes for for the finger print reader enabling under the credential manager the finger to use is your right small finger = the little pinkie >> it gets less work and is less prone to possible damage - small irregulaties are enough to fail a reading. So I hope this helps but unfortunately a full destructive recovery is required.