Question about HP Pavilion dv6000t Notebook

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When i open my camera it says "please check the device connection and make sure that the device is not being used by another application or user. please tell me how to fix this problem.

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You may have a fault with the cable that connects it to the computer.
There is another way to download images to the computer. Remove the memory card from the camers and insert it into an USB memory card reader, then plug it into the USB port on your computer, you see it as a memory device. Open the folders on this device and copy the image files to a folder on your computer.

Posted on Jul 04, 2009


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BangladeshMy acer aspire one laptop has a webcam. when i go to my computer and click on it, it tells me "creation of a video previowe failed. Please check teh device connection and make sure that the...

A few things you might try:
  • Restart the computer and see if it's seen properly.
  • Look in Device Manager, Imaging Devices, double-click the camera to open Properties, click the Driver tab and click "Roll back driver" if the button isn't grayed out.
  • In Device Manager, see if the camera Properties has a Power Management tab. If so, un-check the box to "Allow the computer to turn off this device to save power".
  • Remove the device from Device Manager, then reinstall form the Acer CD or from the Acer site. Download the driver before removing it to make sure you're able to reinstall it.
  • Check for malware using Malwarebytes; download from
  • Open Task Manager (Ctrl/Shift/Esc) and stop any process that might be tying up the camera.
  • Look in Device Manager for any conflicts.. those devices will already be displayed when you first open Device Manager and will have an icon, either red or yellow to alert you to the problem. This other device might be sharing the same interrupt with the camera. Is so, see if one of the devices can be changed to another interrupt, under Properties, Resources. It's doubtful you'll find this option under most devices.

Nov 26, 2013 | Computers & Internet

1 Answer

Sir, My computer is showing me an error when i try to open the camera. Shown error by the computer is "Creation of the video preview failed. Please check the device connection and make sure that...

that means that another program or device is using the camera or video. try to unplug the camera then plug it back in. also make sure you have other windows close, like a video viewer, other programs.

May 05, 2011 | Cameras

2 Answers

Please check the device connection and make sure that the device is not being used by another application or user

  • Shut down the computer and disconnect the digital camera.
  • Restart and wait for computer to fully boot
  • Reconnect camera
  • If you get the same error try changing ports that you plug into
  • If this does not work try to shut down any extra programs that are running that may interfere with the connection.

Mar 01, 2011 | Cameras

1 Answer

When i open ilook 110 from my computer a message appears that creation of the video preview failed. please check the device connection and make sure that the device is not being used by another application...

Disconnect the camera from the computer, then uninstall the driver software through the control panel by deleting the device. Then, reinstall the camera by first rebooting and verifying that the camera driver software has been removed. Then, reconnect the camera, and reinstall fresh software from the manufacturer or off of the Internet. Then, the problem should be solved.

Dec 17, 2010 | Genius Look 110 Webcam

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"please check the device connection and make sure that the device is not being used by another application or user"

???????? Video Preview ?? ???????. ??????????, ????????? ??????????? ?????????? ? ?????????, ??? ?????????? ?? ???????????? ?????? ??????????? ??? ????????????
?????????? ????????

May 21, 2010 | Microsoft Life Cam Vx-700 Webcam

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Pleas chek the device connection and make sure that the device is not being used by another application or user .that the problem

Please login first with administrator login and then give the access to the other user then you can use the device by another application or user.

Mar 30, 2010 | Sony Computers & Internet

1 Answer

I open the cam a4tech 635k it say creation of the video failed.

check if their is any program that are using your camera. closed any open program that related to your camera.
or try uninstall the software of your camera be sure you have to restart the pc after uninstalling, and install it again your camera sofware and driver.

Mar 18, 2010 | A4tech PK-635 Webcam

1 Answer

I have acer 5738 laptop my inbuilt webcam not working. driver installed still not working showing message creation of video preview failed please check the device connection and make sure that the device...

try to re stat your computer after opening it, press CTRL+ALT+DEL then on the task manager closeal the application that might be using the camera.

Check it first

Oct 31, 2009 | Acer Aspire 5610-4648 Notebook

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Built in camera did'nt work

I try to go to the egeant

Mar 21, 2009 | Acer Cameras

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Acer aspire 5050 built in camera doesnot work

get new drivers first from then restart and try once more.

Feb 15, 2008 | Acer TravelMate 2300 Notebook

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