Hi Lori,
Your phone is set to read text. To stop this feature, you do the following;
From the settings menu, scroll down to accessibility, you will see a hand icon. tap on it and un-check the Text-to-speech output.
You might have installed an application called Speak Caller Name on your phone that is reading your text too. Check that and switch it off or configure it to stop reading out loud.
Hope this helps.
It could very well be that the crack in the battery has damaged the cells. You may want to find an online retailer who offers a 30 day money back guarantee to purchase a new battery. If the new battery fixes the issue then you are all set but if it does not then you can return the battery for a refund.
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