Brother MFC-7820N Printer Logo
Posted on Jul 03, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Brother mfc- 665cw, receiving faxes

Brother mfc- 665cw, everytime i try to open my received faxes folder, the message "The Brother FAX RECIEVE program must be started for you to receive PC Faxes" appears

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Apr 28, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Apr 28, 2010
Answers
1
Questions
0
Helped
1429
Points
4

From the Brother web site.


Description of Problem 100000018247
When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

Description of Solution 200000023257
You may receive this error if the pc fax application is closed and you have faxes stored in the memory of the machine. To resolve this issue,you will need to print the faxes already stored in the memory of the machine. To print the faxes, please follow these steps:

1. Press the MENU key.

2. Press the UP OR DOWN ARROW key to select Fax.

3. Press the OK key to confirm your choice.

4. Press the UP OR DOWN ARROW key to select Print Fax.

5. Press OK.

6. Press the BLACK START key.

- Your Brother machine will print the stored faxes.

7. Press the STOP/EXIT key to exit the menu.

8. Once the stored faxes have been printed, click WINDOWS/START, (ALL) PROGRAMS, BROTHER, XXX-XXXX (X = MODEL NUMBER), PC-FAX RECEIVING, XXX-XXXX or RECEIVE (depending on your operating system).

9. The Brother PC-fax receiving icon will now appear in your Windows Task Tray indicating that Brother PC-Fax Receiving is active.

kate Winfield

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Habit-Forming:

Visited the website for 3 consecutive days.

  • Brother Expert 62 Answers
  • Posted on May 09, 2019
kate Winfield
Brother Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Habit-Forming:

Visited the website for 3 consecutive days.

Joined: Apr 12, 2019
Answers
62
Questions
36
Helped
76832
Points
265

There are a few brilliant hacks that can easily fix your printer bug. Go through the steps below.
Try to restore your computer-By restore your system, you can simply fix the bug.
Update the BIOS-By updating the BIOS, you can solve the problem. The attempt to print again.
Check network connectivity-check the connectivity to the network and restart your printer.
Update or reinstall the printer driver-Your printer driver can be updated or reinstalled to solve the problem.
Run the troubleshooter-To fix the bugs, you can run the troubleshooter. In this case, go to device administration and run the troubleshooter.
Delete your printer software-If you can't solve the bug even after running the troubleshooter, then you can try deleting your printer software.
https://www.brotherprintersupport247.com/blog/resolve-brother-printer-error-state-windows-8

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Brother manual feed insert paper

I am a Brother employee working for the software technical support department.

We have a solution for your printing issue posted on our solution site.

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=200000016347


Description of Problem 100000012720
When I try to print from Microsoft Word or another program, I receive a message stating: Manual Feed, No Paper, or Load Paper XX. What can I do?

Brother Software Technical Support
http://www.brother-usa.com
14helpful
2answers

Unable to clean 50 error

I have a Brother MFC-440CN fax machine and I am receiving error message "unable to clean 50". Can anyone help me to fix this error problem
0helpful
1answer

Cannot recieve a fax i can send i have a brother mfc-8460n

hello! first you need to click on then scroll down to where it says easy receive, click on that then go back to the main menu showing the date ask some one to fax you some thing this should work good luck brother tech
0helpful
1answer

You have to answer the hone to recieve the fax

Try unplugging the power cord for 10 seconds to reset the machine.

Scroll through the menus and set your machine to AUTO or AUTO RECEIVE.
0helpful
5answers

Cannot Send or Receive Faxes

here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all
0helpful
1answer
1helpful
2answers

Receiving faxes

First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.
Not finding what you are looking for?

1,439 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...