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MagicJack, Regarding beeping (sounds like keypad touch) problem

I have been trying to solve a common (so it seems) MagicJack problem, that being: while on the phone your caller hears a random beeping sound and sometimes I hear it on my end as well. It is loud and bothersome to say the least! I have spent hours on-line with the MagicJack ''Tech'' people trying to solve this issue to no avail.
In my opinion, the beeping has something to do with the revolving ad's on the MagicJack screen.
I hope someone can solve this problem soon as I love the MagicJack pricing, but what is it all worth to put up with problem.
Thank you in advance for listening!

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If you notice, you will see random digits entering into your magic Jack's number dialing pad by itself.

I guess this is due for poor software writing on the part of magic Jack's driver in your PC that must be sharing (or leaks from) a memory region or register on your PC. It could also be due to using a poor choice of register address, DMA address, or Interrupt number in your PC by Magic Jack Driver. This problem seems to have been introduced by their new software update in late June 2009.

Magic Jack should solve this problem, but they have poor support. They may not even know about this and other problems with USB Port Letter Reservation. I am sick of watching their promotional video (the guy, his children and the two dogs!) on their site when I am searching for a tech support email or a phone number.

[Randy Rasti]

Posted on Jul 08, 2009

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The problem is due to DTMF sensitivity being too high. Open a chat and ask service rep to lower the DTMF sensitivity. You will then have to reset and problem should go away. Basically the equipment is sensing certain voice patterns as the signal that is sent when a person touches the keypad on the phone.

Posted on Nov 04, 2011

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I talked to 3 operators. The long and the short of it is that they had me:
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Based on this, I think the problem crops up in the Majic Jack software. So far, it has fixed my problem, though I've not made a long call yet.

I found the Majic Jack operators very helpful. Be sure to have them step you through this.

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Regards

bob

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