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Printer will not print. Green and Red lights alternate flashing and the ink cartriges remain at the right side.

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  • pwegemer Jul 08, 2009

    There is no Web Camera!!!! PWegemer has an Epson Styllus C42UX printer. The green light and red light flash alternately. When the printer is turned on at first, the ink systems move back and forth twice and then stops on the right. The geen light flashs alternately with the red but the ink doesn't move. Please Help. Thanks ,Pat

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  • Master
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Have you tried turing the power off for 5 minutes and turning the unit back on?

Posted on Jul 08, 2009

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  • Master
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Hello,

Try to disconnect all the cables (power cable and USB cable / Serial cable) and reconnect all the cables and try to print. It would be great if I could have the product so that we can further diagnoize the issue and come to a fool proof solution

Please comment with the model number.


Posted on Jul 03, 2009

  • Sai Kiran Camsarapalli Jul 03, 2009

    With the model number we can update the driver from the website and also can update the firmware which can resolve the issue.

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I had this same problem. Count the number of blinks in sequence of the error light. it will flash green and yellow, and then just straight yellow for a number of flashes, then it will flash green again and the same number of yellow flashes again. Here is the diagnostic guide.

Two flashes: Printer is out of paper. Paper does not feed

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Mine had 10 Flashes and the Print Carriage, was bad. Cost almost as much as another printer so thats what I did. I did take it apart and got it unstuck, but still didn't work.

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Got the alternate red/green flashing light ona photo830. The app shown by Bill Miller sorted the problem and got the printer back on line. Use the 'protection counter' / 'reset counter option'

Thanks Bill :-)

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I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
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To replace an ink cartridge using the fonth.gif ink button, follow the steps below.
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2. Lower the output tray, then open the printer cover.
3. Press the fonth.gif ink button. The print head moves to the ink cartridge replacement position, the fontp.gif power light begins to flash, and the fonth.gif ink out light corresponding to the ink cartridge that needs to be replaced begins to flash or remains on.
4. Open the cartridge cover. Pinch the sides of the ink cartridge that you want to replace. Lift the cartridge out of the printer and dispose of it properly. Do not take the used cartridge apart or try to refill it.
5.Remove the new ink cartridge from its protective bag. Place the ink cartridge vertically into the cartridge holder. Then, push the ink cartridge down until it clicks into place. Do not apply excessive force to the cartridge.
6. When you are finished replacing the cartridge, close the cartridge cover and the printer cover.
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1 Answer

Red and green lights are flashing alternatively and colour ink cartridge has run out. How do i change the cartridge?


Flashing alternately mean waste pad full. Reset using SSC utility or Adjusment program/resetter. But, you must replace cartridge before. Turn off printer, unlock carriage lock (left side of carriage at parking position). Move carriage by hand to replacement position. Replace ink tank. Reset using the resetter.

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1 Answer

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im so sorry for the inconvineince that your having on this printer but let me help you.
if :
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Hi Alan

I expect by now you've solved this problem - but just in case .....

The waste ink "protection" counter has exceeded its limit and needs resetting. You can do this easily by using the SSC utility - download from:

http://www.ssclg.com/epsone.shtml

Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (810), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. You should see that the current count is above the limit; then choose reset to set it to zero. Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.

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