Question about HP Photosmart 3310 Printer

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Printer HP 5183 (Malaysia) Ink System Failure

I had mismatched one cartridge in the light magenta and after that I got the error Ink System Failurer.

What should I do. Am able to open up the printer but I do nok know exactly which component to check.

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Look where the ink cartdridge meets the contacts in the holder and clean off any ink with a paper towel dabed with warm water. there may be blockage on the contacts and the printer thinks your using a refurbeshed cartdirdge. newer printer from dell and HP are made to detect different brand cartdridges and wont print if its not there genuine ink( they love getting money for there expensive Ink) this also voids the warranty if they find out you didnt use there ink.

hope this helps.

Posted on Feb 16, 2008


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26.001 error hp 4000

26.0:01 is a bad contact in the Ink Supply System for the yellow ink cartridge. (This can be caused by using non HP OEM ink)

Check that the ISS to Cartridge cable is not damaged and is fully connected to the Ink Supply Tubes PCA.
You can also try switching the magenta contacts with the yellow contacts and see if the problem stays with the yellow, or you now have a magenta problem.
If the problem stays with the yellow, then you will need to replace the Ink Supply Tubes and Trailing Cable.
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These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
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Good luck

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Is it possible to use non HP ink in ths printer? Tried using "remanufactured ink", and concluded that this printer may be programed to block the use of NON HP INK.

It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
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Plaese use the below cartridges, which are compatible with this printer.
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Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't clear the error then you may need to re-prime ink through the system to clear the error. There are good instructions for doing this at

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Wait two minutes.
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Press the On button to turn the printer on. 
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