Question about Microsoft ARC Mouse

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Arc Mouse wheel faulty... but only when scrolling up

When I try to scroll up using the wheel, sometimes it'll scroll down for one tick instead. Happens fairly often. It does not happen in reverse (scrolling down works perfectly). Not sure if this is related to the reported mouse wheel hardware failures or if it's simply a driver issue.

Happens in multiple computers with Windows XP Professional. Not tested in Vista.
Not using the special Intellipoint or whatever software, just the default driver that installs when you plug in the receiver.

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  • 3 Answers

I repaired mine following this link, very useful:
http://dompruitt.com/2008/11/24/fixing-the-scroll-wheel-on-the-microsoft-arc-mouse/
You will new a small philips and thors screwdriver plus masking or painter's blue tape.
Good luck!! :)

Posted on Apr 14, 2014

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Scroll wheel not working on arc mouse

Try this link, may help:
http://domstips.blogspot.com/2008/11/fixing-scroll-wheel-on-microsoft-arc.html

Posted on Mar 22, 2009

  • 50 Answers

SOURCE: Scroll Button does not work

Take the mouse off of the computer. Turn it upside down on a piece of clean printer paper, so that the scroll ball is touching the paper. Roll it around briskly on the paper. This will help clean off the scroll ball.

Posted on Jul 24, 2009

  • 1 Answer

SOURCE: Arc mouse doesn't move pointer (scrolls & clicks ok)

Call Microsoft at 800-360-7561 and they will replace it. All you will have to give them is the PIN number located under the battery's. You will not even have to return the original Arc mouse. Must be a big problem for them

Posted on Mar 02, 2010

  • 13 Answers

SOURCE: hi my ARC mouse wheel button

Try switching ports and check. Try using it on another computer and check if it works or not. If it still does not then replace it

Posted on Aug 28, 2011

  • 13 Answers

SOURCE: My arc mouse freezes occasionally

Have u installed the software?

Posted on Aug 28, 2011

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