Question about Acer Aspire 5920-6727 Notebook

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My Acer laptop will not load.

If i try to load it it will not load, so i reboot it and then it ask me if i want to try and fix the problem or im i want to start windows normally. If i choose fix the problem then it loads for a while then the screen goes black and nothing happens. If i start it normally then i just never ands the loading process(only shows the loading bar and acer logo etc) I tried using alt f10 but it just says please wait a moment and never loads.
any halp?

Posted by on

  • nigel_lobste Jul 03, 2009

    I unfortunately do not have a recovery CD so i will try and order one online, but how would one access my BIOS so i could try the drive diagnostic tool. do you think it could possibly be a virus?

  • nigel_lobste Jul 07, 2009

    i went into BIOS and unfortunately i do not have a drive daignostic tool but i found my Acer Backup CDs how would i load them into the computer?

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Try this, Acer told me to do this and it worked.


The other way before Vista starts up is to tap ALT + F10 (at the same time repeatedly) when the computer is first switched on.. The window of opportunity is very small, so this may take a few attempts

Once you have tapped both the ALT and F10 repeatedly, you may see a screen showing:

“Edit Boot options for Microsoft Windows Vista”

If you see this, unfortunately, you have missed the window of opportunity, and you need to restart, and try again.

If you see this:
“Edit Boot options for Windows Setup” OR “Edit Boot options for Acer eRecovery”

Then it indicates that you have tapped the ALT + F10 correctly, and all you now need to do is press “Enter” and the Recovery program should load on your screen after a short pause..

In some cases, you may need to remove the battery (for notebooks only) and run the machine directly from the mains.

The Disk2Disk recovery feature allows you to recover the system without recovery CDs.

This will return your system to factory settings and will delete everything stored on the machine.
If possible we strongly advise backing up anything important on your machine before starting the recovery process.


Posted on Jul 12, 2009

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Want correct boot order to install xp for acer 5920 laptop

Posted on Aug 02, 2009

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Do you have a windows boot CD? If you do, you might want to run chkdsk, it might resolve some of the problems, but from what I can tell from your description, this is pretty serious so a complete restore might be needed. Usually if it at least attempts to load windows, then copying a few of the system32 files from the CD might work, but in this case, I would have to say that since it doesnt even display the loading bar, that there is a slim chance of correcting the error.

If you do not have the Windows CD or ACER recovery CDs then you will need to order them from acer. Hopefully it is still in warranty, in which case they will normally send them to you for free. Beware though, I have had acer laptops that even despite getting restore CDs that it didn't work beucase the hard drive was toast. You might want to go into your BIOS and see if there is a built in hard drive diagnostic tool so that you can see if the problem is with the hard drive or just some corrupt files.

Posted on Jul 03, 2009

  • FoxSysTech
    FoxSysTech Jul 03, 2009

    It could be a virus, but I doubt it. Most viruses arn't malicious enough to do what yours is doing.



    Getting into BIOS is usually the esc(escape) button, del(delete), F2, F10, or F12. It might be one inbetween, but usually not.After you turn on the computer you immediatly have to keep pushing whatever button it may be until it gives you some indication that it is going to load BIOS. Some computers will do this almost instantly, some take a few seconds before it is done with POST and therefore you have to wait until it is done.

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Posted on Jan 02, 2017

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