Question about TallyGenicom 2280 Matrix Printer

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Tally t2265 'check ribbon' hardware alarm... carriage moves ok, 2 new ribbons ...that came from other machines,,,, ribbon drive seems fine, could it be encoder strip??? please help!

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The check ribbon message on the 2265 indicates the printer is detecting problems with moving the print head. You have ruled out the ribbon as being the cause of the problem by using ribbons from another printer.
Befor suspecting other components check the pritner model, if the printer is a 2265+ check to ensure the correct ribbon is used. Note the ribbon for the 2265+ is different to the 2265 ribbon. The 2265+ has a ribbon sensor to detect the ribbon moving. If the printer is a 2265+ the part number for the ribon should be 062471.

If the correct ribbon is used the problem could be the timming strip which could be dirty or warn. Try cleaning this and check for damage.
The problem can also be caused by a dirty or lubricated carriage shaft, the carriage shaft should be clean and dry running - Keep clean of any type of lubricant.
The problem can also be cused by the timing station on the carraige, the carriage motor.

Posted on Aug 24, 2009

Testimonial: "Really good advice, checking those ribbon part numbers can save a lot of wasted time stripping the printer down! Not a very nice machine to work on! m"

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I had same error on Tally T2265 and done all instructed available on this page but still was same error then found a small lock strip (black) on ribbon moving shaft was not in position downward. Put that in position and move print head motor by hand on shaft from one end to another smoothly.
Then its clear error.

Posted on Oct 24, 2012

  • Jahan Zeb Oct 24, 2012

    I had same error on Tally T2265 and done all instructed available on this page but still was same error then found a small lock strip (black) on ribbon moving shaft was not in position downward. Put that in position and move print head motor by hand on shaft from one end to another smoothly.
    Then its clear error.

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1 Answer

What is the cause of error +0001 +131 Hardware Alarm, Check Ribbon 000002+5085+3010 on a Tally Genicom 7265 serial printer. Any help would be great


The Printhead is not where the printer expects it to be. Usually the carriage is jammed, which can be caused by a faulty ribbon. If the carriage is not moving freely with the printer off try to find what is causing the bind.

Mar 01, 2016 | Tally Office Equipment & Supplies

1 Answer

My printer is showing error as "hardware alarm +1308 +131 --- 000004+0381+1317" wat could be the problem


The hardware error indicated on your printer is indicating that the printer is encountering problems when moving the print head.


This error can be indicated if there is any thing which may be preventing print head movement, things you can check include;

The printer ribbon is not jammed and is located correctly in the printer,
You can also check to ensure there is no paper jam of loose paper which may prevent print head movement,
You can also check the carriage shaft to ensure it is free from paper dust or any other obstructions.
With the printer powered off, the print head should slide freely across the width of the printer, you can then see if there is any obstruction to the printhead

Nov 18, 2011 | Tally Matrix T2280 Printer

1 Answer

Hi There. I have Tally T2265 Serial Matrix Printer. It shows "Hardware Alarm & Check Ribbon Error" after printing 2 or 3 pages. Sometime it prints 7-8 pages and sometime it prints 2-3lines...


The check ribbon message on the 2265 indicates the printer is detecting problems with moving the print head. You have ruled out the ribbon as being the cause of the problem by using ribbons from another printer.
Before suspecting other components check the printer model, if the printer is a 2265+ check to ensure the correct ribbon is used. Note the ribbon for the 2265+ is different to the 2265 ribbon. The 2265+ has a ribbon sensor to detect the ribbon moving. If the printer is a 2265+ the part number for the ribbon should be 062471.

If the correct ribbon is used the problem could be the timing strip which could be dirty or warn. Try cleaning this and check for damage.
The problem can also be caused by a dirty or lubricated carriage shaft, the carriage shaft should be clean and dry running - Keep clean of any type of lubricant.
The problem can also be caused by the timing station on the carriage, the carriage motor.

Mar 10, 2011 | TallyGenicom 2280 Matrix Printer

1 Answer

I have an error message on my 2280+ Serial Printer that says ''Hardware Alarm'' Could you be as kind as to help me with this one please?


The 2280+ will normally display two lines of numbers when it displays a Hardware Alarm error. These numbers give a better idea of what might be causing the problem.

Some things you might want to try are;

1. Power the printer off, and remove the ribbon from the printer. Try sliding the print head from side to side. The print head should be free to move when the printer is powered off. In doing this you can check for any instructions which may be stopping the print head moving.
2. Check the ribbon cartridge, ensure the ribbon cartridge is not jammed, twisted or damaged. Perhaps try powering the printer on with no ribbon and try printing to identify if the ribbon may be causing the problem.
3. Clean the Timing Strip and Carriage shaft.
The Carriage Shaft is the metal shaft that runs the width across the printer. This is the shaft the print head slides across.
The carriage shaft should be clean and free from any type of lubricant. I would recommend cleaning this shaft and any build up of paper dust or other dirt on the carriage shaft this can cause problems with print head movement. If the carriage shaft has any lubricant I would recommend cleaning this lubricant off the carriage shaft.

The Timing strip is a thin plastic strip that runs across the printer just next to the carriage shaft. I would recommend cleaning the Timing Strip with a dry cloth to remove any dirt or dust. The printer uses the timing strip to monitor the position of the print head. If the timing strip is dirty or dusty this can prevent the printer detecting the position of the print head and will cause this type of error.

Other than that you may need to see what other errors are being seen on the pritner.

Nov 03, 2009 | TallyGenicom 2280 Matrix Printer

2 Answers

Tally T2250 showing an error..


Tally T2250 showing an error..

when power on the printer the printer coming leftside and showing hardware alarm
check ribbon

+0306ne -007 000
000000128 +0304
error in display. how to rectifie the problem

Jan 29, 2009 | Tally T2250 Matrix Printer

1 Answer

2265+ ribbon error


The Ribbon can only be installed correctly as you have to lower a bar after to allow the printer to start if it was in incorrectly this arm would not lower and you would get no printing.

Instruction manual will explain better

http://www.softwaredriverdownload.com/download.php?file=964rxfbkkrZnRwOi8vZnRwLnRhbGx5Z2VuaWNvbS5jb20vcHViL2dlbmljb20vZG9jcy90YWxseS9zZXJpYWwvdDIyODAvMDYzMDUwYV9vbTIyNjVfZ2IucGRm

Dec 27, 2008 | Tally T2265 Dot Matrix Printer 917402

1 Answer

I have a tally t2265. when i switch it on it comes up with "hardware error". Please help Don


9 out of 10 times this error is caused by the print head assembly binding up on the platen (the metal bar that the print head moves back and forth on). Remove the ribbon and paper from the printer. Wrap a thin cloth or Kimwipe around the platen and spay some WD-40 on the cloth. Work the cloth back and forth on the platen to clean it. Then with the platen still damp with WD-40 work the print head assembly from side to side, this will clean out the inside of the print head assembly. Clean the platen one more time.
I have seen this problem caused by two other things, a defective ribbon casette or worn out drive gears.

Dec 01, 2008 | TallyGenicom (048959) for T2265, T2280,...

2 Answers

Tally 2250 Matrix printer


tally printer give hardware alarm on every problem gear aliment is very important in tally cheak for function sensor

Jul 21, 2008 | Tally T2250 Matrix Printer

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