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I have an apron tie strap wrapped underneath the agitator in the center of the machine. How do I get the agitator off to unwrap it?

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Different manufacturers have different methods of removing the agitator. Since you posted no brand name or model number of your washer, it makes it hard to determine how your's is configured. The instructions below are for a Whirlpool manufactured washing machine. (This includes Kenmore, Estate and Roper):

1, Remove the agitator center cap (or fabric softener dispenser, if equipped) by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2. If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3. Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
4, Remove the entire agitator by grasping the bottom flange and carefully pulling straight up. Try to keep the upper portion of the agitator (called the auger) and parts assembled while doing this, so do not pull too hard. This will make reassembly much easier.

NOTES:

When reinstalling the agitator bolt, ensure that you DO NOT overtighten. This can damage the agitator and restrict its movement. Tighten until "snug".

When reinstalling the center post cap, make sure it is seated properly. This cap is used as an air gap to keep water out of the transmission. Failure to install correctly, can lead to leaks and potential damage to the drive components.

If your agitator is not one of the models listed above, please post back with your information, so that I may assist you better. I hope this helps you.

Posted on Jul 03, 2009

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I have the same problem with clothing getting trapped under the agitator. Strings from Hoodies, apron strings, bra straps be caught under it all the time. There is a gab between the agitator and the tub. I have owned the machine for about 3 months, I like it in all other respects but this is crazy!! I have never had a machine that did this. GE needs to address this and fix this issue. It is NOT a matter of making sure your pockets are empty before washing, anything that is thin such as a strap or a string gets caught!! I would think twice about buying this machine if you are looking to purchase it. I don't think this machine will last as long as my others, and I don't think I would recommend this machine due to this very annoying issue.

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Is it a top loader if it is.

You can remove the agitator.
Remove the dispenser pops out, you might need a flat screw driver. After that remove the cover in the agitator.
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Now you can get the apron string right out.

http://www.pdxappliance.com

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Hi Karen,
That is a real pain when that happens, but let me see if I can help.
First on the top of the agitator or wringer you will see a small cover. You will need to pop that off to reveal the screw hidden underneath. Remove the screw and then the agitator will pull upward and off. The agitator on the hotpoint washing machine is really hard to pull off so you will really have to pull. When the agitator comes loose you will ofter be pulling so hard that you could hurt your arm on the top of the tub so be extra careful or get some guy to get hurt for you. Once removed I am sure the apron can be easily removed and all will be well again. Good luck to you and please dont forget to rate me. Have a nice day.
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Hi bmace77

if you pop off the top of the agitator where you put the softner and look in side,you will see a bolt its a 1/2 inch un do that and it will come off.

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