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No dial tone, just static

The same thing happened to me today! I completed a call, the party and I hung up and when I went to use my phone again to dial out - I couldn't. Message on screen said ''line in use''. I put the phone back in it's cradle - checked connections, phone wiring, outlets - nothing. When I turned it on again, I had no dial tone - just static and a hollow sound, like someone was using the line and never hung up.

I called repair and an automated messanger told me they were ''checking the problem'' A few moments later the voice came on again and told me my phone could not be repaired until sometime on Thursday, July 9th.

This is NOT acceptable! I am a writer/reporter and was scheduled to conduct a number of phone interviews this weekend. Now I cannot call out and my clients cannot call me. Neither can my family or anyone else. Yes, I have a cell phone, but it is not an appropriate tool for a 2 hour interview. I am NOT happy with at&t's handling of this situation.

Anyone have any thoughts on what might be wrong (it is not my phone - I checked) and what I might do?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 4102 Answers

SOURCE: Line in use

Hi this problem is more common than you think its caused by the power surge you get when the electric is turned back on you also get this problem due to lightning strike their is absolutely nothing you can do to repair the phone as their are no servicable parts and the chances of getting a new board for the base is going to be nigh on impossible

Posted on Feb 12, 2008

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  • 84 Answers

SOURCE: telephone connection problem with DSL

unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
wg

Posted on Feb 13, 2008

  • 1 Answer

SOURCE: 2 beeps, no dial tone

hand set no dail tone cant all out on the hand set due to no dail tone

Posted on Dec 08, 2008

  • 1 Answer

SOURCE: not able to dial out

I doubt that Sandyka77 solution is correct. I have the same problem with base unit as well.

Posted on Jun 24, 2009

greg411
  • 45 Answers

SOURCE: phone line won't hang up

I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.

Posted on Apr 17, 2010

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