Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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USB over current notice

When i plug my WD PASSPORT in, it brings up a warning that says:

"USB over current notice,

a usb device is currently drawing too much power

the hub to which it is attached will be deactivated."

how can i fix this?

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  • 83 Answers

First of all, try it on a different machine - if it works OK on a desktop but not on a laptop, then you need to use an external 5V power supply.

You could also try and source a USB cable that has two USB plugs on it and connect the drive to two ports, but depending on the computer this may not help.

Posted on Jul 03, 2009

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The power surge error means that your external drive is drawing more power than your USB port can supply. The best solution is buying a powered usb hub (USB hub with external power source) and connecting the device through that.

Alternatively (if you're desperate), you could try testing it in other ports - for instance, if you're using it in a front USB port, try the back ports and vica-versa. If you need something on the drive urgently, and you have the option, you could always try plugging it into another computer and getting the data that way, but of course this is only a temporary fix.

The fact that the drive is in a NTFS/FAT32 format shouldn't make a difference with regards to the main issue, which is power....but like I said, your best solution is unfortunately to buy a powered hub and running the drive through that.

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This works fine, and the drive works fine afterwards. I suspect it actually draws less power than they say. Maybe it has a brief power draw spike on startup, but it's running power seems less. In any case, it works fine without the Y cable. I do think it is tacky that WD doesn't give the cable for free, since my $7 Sabrent 2.5" Hard drive enclosure came with a y cable.

But most likely the drive will work fine for you. It is a lovely quiet drive, and takes up no space at all.

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My computor switches off the moment i plug in the wd passport.


Probably a power issue. Your new computer has less extra power capacity and the external drive is pulling from the USB port power.

What you need is a USB hub with an AC adapter that powers the hub and any devices that are connected to it from the external AC power adapter and NOT from the USB bus. In other words look for an external power adapter that plugs into the wall as well as into the USB port. Don't get a recharger for an iPOD as that will not do you any good. And don't get a hub that says "powered" or "external power" that does not have an AC power adapter because it is still sucking power off of the USB port.

Try shopping for a D-Link DUB-H4 High Speed USB 2.0 4-Port Hub. It is a good choice if you are not going to plug any USB 1.1 devices into it. Read the reviews for any device you choose.

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