Question about Lexmark X6570 InkJet Printer

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X6570 paper jam message won't clear even after paper removed

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I had the same problem. What i figured out wich said nothing about it in the book was to.
- turn off printer
- Dbl make sure there is no jammed paper
- put at least one sheet in the feeder like normal
-then turn printer back on ,when printer is going through its start up steps it will pull the paper through that you loaded in the printer and should clear the paper jam message.
It took me a day and a half to figure that one out, so some how post a reply if it works for you so i can pat myself on the back.
Thank you -PURNRG

Posted on Sep 08, 2009

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Posted on Jan 02, 2017

IrishDruid
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SOURCE: Lexmark X6570 printer - Cleared

Ok, the paper jam could be due to one of the following:

  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from lexmark.com.

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Posted on Nov 11, 2008

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Lexmark x6570 hinge is messed up so im getting cover open message


I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to push it back into place with no luck.

Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.

To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover of the printer will not stay propped open on it's own with the spring removed, but this is not really an issue.

I am not sure if new replacement hinges are readily available from Lexmark or other sources.

Oct 05, 2011 | Lexmark X6570 InkJet Printer

1 Answer

In trying to repair my Lexus x6570 the teech over the phone hhad my pull the paper out of the rollers & then then printer stopped working. Everything was woorking fine until this incident. Are you...


I'm not sure if I understand you correctly but it sounds like you had a paper jam problem and now your printer is not functioning properly. Here are some tips:
  • Make sure to remove the paper jam completely.
  • Avoid leaving torn paper in the printer, this would cause future paper jams.
  • Unload the sheets of paper from the feeder. Open the printer cover and remove the cartridges. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges and then close the printer cover. Load some paper. Try to print again.

Jun 26, 2011 | Lexmark X6570 InkJet Printer

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Lexmark x6570 paper continues to have feed problems after clearing jam.


Hi, In the following link are some tips and a good document on how to clear and how to check if there is something blocking the way of the paper and how to properly load the paper to avoid paper jams.
http://bit.ly/bdk0WJ

Jan 31, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Printer says clear paper jam then press the check button


There is a line of sensors along the paper path, if any of these are obscured by even the smallest scrap of paper you will get the messasge, re check the paper path again it only needs a scrap of paper, if you can spot any of the sensors give them a blow with some compressed air (paper dust build up), last but worth a try unplug for 2 minutes to allow residual power to drain and then try power up and see if the message has cleared

Sep 08, 2009 | Lexmark X6570 InkJet Printer

2 Answers

I HAVE A HP OFFICEJET J6480 ALL IN ONE. THE PROBLEM IS THAT IT SAYS I HAVE A PAPER JAM. I HAVE CLEARED ANY JAM, BUT IT WON'T CLEAR OUT


Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.


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Aug 17, 2009 | Office Equipment & Supplies

1 Answer

Network Printer 12 paper jam


In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

Jun 16, 2009 | IBM Network Printer 12 Laser

1 Answer

Lexmark X6570 printer - Cleared paper jam. No paper scraps visible anywhere in printer. Continue to get error message to clear paper jam and then press the "check" button. Does not reset. ...


Ok, the paper jam could be due to one of the following:
  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from lexmark.com.

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Nov 11, 2008 | Office Equipment & Supplies

4 Answers

Paper jam


There is an end of form sensor in the paper path that is likely stuck or the rollers cannot turn due to some other Jam. The machine will throw that message if those two mechanisms cannot function. Look for debris in the printer - give it a good shake.

Sep 22, 2008 | Lexmark X6570 InkJet Printer

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