Question about Olympus VN-960 Digital Voice Recorder

1 Answer

I have a new computer and due to a recent move, I am unable to locate the installation software for my voice recorder. Can I install it online somehow?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

Click Olympus Support to download required software.

Posted on Jul 03, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have panasonic voice recorder rr-us395 and no software, i want to download recordings to my computer

1) Download and install Windows XP mode in Windows 7 as the Voice editing software does not work in Windows 7
2) Download the propriety voice editing software for Panasonic

3) Install the voice editing 1.0 software onto the virtual machine and you are good to go.

I tested on the Panasonic RR-US395.

Install and use Windows XP Mode in Windows 7

May 10, 2012 | Panasonic RR-US395 Digital Voice Recorder

1 Answer

I have a Panasonic Voice Recorder (RR-US395). I lost my installation disk and recently got a new computer which runs Windows Vista. The old computer with the dowloaded software is complete toast and...

Aug 03, 2011 | Panasonic RR-US395 Digital Voice Recorder

1 Answer

I am on MAC platform and would like to convert VM1 file to any audio format read by the MAC.

The only way to convert VM1 files to anything else is to use the Panasonic voice editing software. I have tried several other methods that claim to work but none of them have. The only way I was to do this was:
1.install a Windows XP operating system onto an old computer or get access to a Windows XP, Vista, or 2000.
2. I found an old Panasonic voice recorder off eBay that still had the software and purchased it (Panasonic RR-US470)
3. Installed the software
4. This is where it got tricky. The voice editing software doesn't recognize .vm1 files from other sources. The recorder and its software create its own file structure but if you put your own .vm1 files inside them, even with the same name, it still won't read it. Unless you do this.
A. Let's say you have 20 .vm1 files you want to convert you must first record 20 different voice recordings onto your voice recorder. These recordings can be like a second long.
B. Attach the voice recorder and move the new recordings to the folder using the software. The software will name the files MB001.vm1...MB002, etc. They will be hidden also.
C. Name your old files (the ones you want to convert to the same name as the 20 new recordings.)
D. Delete the new recordings from your computer and replace them with the files you want to convert. (the must have the same name).
E. Your software will now see the old files you want to convert. (On the software if you click outside the folder they are located and click back into it, you will now see the same files. It will still have the same duration as your new recordings but the file size will be bigger and you can listen to it and it will now be your old files.
F. Convert these to wave.

Once you get your .vm1 file converted smash your recorder and never use Panasonic ever again. There may be an easier way to do this, but I've tried many ways and nothing worked except this.

Aug 06, 2010 | Panasonic RR-XR320 Handheld Digital Voice...

2 Answers

Can't find the serial number on my ds-330 so that I can download the software

Try looking under the battery door? Olympus has a free downloads on their site

Apr 07, 2010 | Olympus DS-330 Digital Voice Recorder

1 Answer

My PC is not reading VN 3100 PC Digital Voice Recorder and the files recorded in it. i recently downloaded and installed software for it also. still the problem persists.  What to do?

First uninstall it and then install only its software without attach it. After installation or when software require recoder for driver then you should attach it. After installation you should take a reboot. Now your problem has been solved.
Thank You

Aug 04, 2009 | Olympus VN-3100PC Digital Voice Recorder

1 Answer

I cant transfer files from recorder to my pc

There are many steps in installing Digital Wave Player on VISTA, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
4. Install the 2.1.4 vista update
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.

Mar 12, 2009 | Olympus VN-4100PC Digital Voice Recorder

2 Answers

Ic sony recorder

Easy solution: Throw it away, and buy a Panasonic. Or any other voice recorder besides Sony!!!

Nov 09, 2008 | Sony ICDP620 Digital Voice Recorder

1 Answer

Unable to download files onto DSS Player on the PC

I think you have Version 7 of the software , try to upgrade it to version 7.1.0  download the update patch from Olympus website  ;

hope this will solve the problem 

Sep 10, 2008 | Olympus DS-30 Digital Voice Recorder

Not finding what you are looking for?
Olympus VN-960 Digital Voice Recorder Logo

Related Topics:

28 people viewed this question

Ask a Question

Usually answered in minutes!

Top Olympus Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

75581 Answers

pankaj rautela
pankaj rautela

Level 3 Expert

1252 Answers

Are you an Olympus Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides