Question about Whirlpool ES5FHAXS Side by Side Refrigerator

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Ice machine mod.#QD0452A dump valve staying on

I am reading voltage on the dump valve all the time can u help?

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  • lfrink Oct 24, 2009

    The ice maker will not push ice out . The machine sounds like it is stuck. have cleared the opening and the machine will dispense about one glass of ice then does the same thing.

  • Mike Smith
    Mike Smith May 11, 2010

    I am sorry , but the problem you refer to , did not pass the required information into your request such as brand and correct complete model number . If you would care to elaborate and reply with that information , to this post , then Fixya experts will endeavor to help you further.

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I am assuming that water is running all the time if it is turned on from the house water supply.

If this is the case try unplugging the flat or round cable that runs between the ice maker and the wall of the freezer. If that stops the power to the dump valve then the problem is in the ice maker itself.

You will have to remove it and check the switch contacts to see if they are stuck or broken. There is a thermal switch that causes the cubes to dump and then add more water to the trays. If you can't figure out how this system works but un-plugging the cable stops the power at the valve, the only solution is a new ice maker unit.

A new icemaker will run about $90 retail if you can't get the contacts working corrrectly.

If water is not running all the time it is likely that the ice maker is calling for more water and the valve is not responding. Get a new valve.

dwilli10

Posted on Nov 29, 2009

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Improve the FixYa experience for everyone by voting.

Suggested approach to fixing your problem:

Your ice maker is designed to fill with water for 6 to 8 seconds. Depending on your city water pressure, anything longer than eight seconds will overfill the ice tray and either over flow the ice maker or create cubes that have difficulty ejecting.
There are two basic issues that commonly cause an overfill condition.
  • The first is an ice maker that is sending power to the water inlet valve for a period longer than eight seconds.
  • The next problem which is the subject of this answer is a water inlet valve that is closing too slowly. The power to the valve is being shut off in the correct amount of time, but due to imperfections in the valve, it is closing in a delayed fashion.

How to Diagnosis:

The easiest way to determine if your water inlet valve is the culprit, is to install a meter volt meter across the leads of the water inlet valve.
  1. Set the voltage range for 110v.
  2. Manually cycle the ice maker and watch the meter.
  3. When the ice maker begins to fill with water the meter will read voltage coming from the ice maker.
  4. Note the difference in time between when the voltage is cut from the valve and when the water quits filling the ice maker.
  5. If the water shuts off immediately when the voltage is removed, the valve is likely operating correctly.
  6. If this is the case, it is likely that the voltage will be applied to the valve for a period of time greater than eight seconds.
  7. This generally indicates an ice maker control problem.
However, if the voltage is removed from the valve and it continues to fill, the valve is likely at fault. This indicates that due to particle build-up or mechanical failure the valve has lost its ability to shut immediately. In that case, simply replace the valve and it should fix your problem.

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