Question about Kenmore Microwave Ovens

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My Kenmore Microwave Model 85438 is not heating anything and the touch pad isn't working properly. This oven is only 4-5 years old.

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Posted on Jan 02, 2017

SOURCE: kenmore elite microwave touch screen stopped working

Same thing happened to us. We just came back from Sears, where we bought another. Just for giggles, my wife suggested unplugging the old one and plugging it back in again. It works now. New one's going back to the store.

Posted on Aug 16, 2008

  • 36 Answers

SOURCE: Microwave won't heat up while in use

It sounds like the unit is in demo mode, they usually have a small d on the screen, try holding the "kitchen timer" pad down for 5 seconds, it should then work, if that doesnt apply to your model look in the trouble shooting guide of your owners manual, it will explain how to deactivate "demo" mode there...Phil

Posted on May 18, 2009

  • 1 Answer

SOURCE: Kenmore Microwave Hood Combination oven Model Service code (SE) ?

I have Microwave Kenmore model 401.80082700 about more than a year. After about 6 months, it stated to have some probles such as some number keys not working. Then button START become nor working some times. I can use only button of 30 secon increment to cook something. OK, the fan is working for most of the time but the levels are stuck, not adjustable. I can't changer the fan levels. Now the lamp buton is dead. Sometime, the fan level control is working by itself level 1, 2, 3.... then it appears -SE- on the display. nothing work now. I unplug.... then plug back, it ask to input the time or date... I can't do any thing. Later some time I can cook by using 30 secon button.... It is anoying. Please how I can fix it? Thank you.

Posted on Nov 09, 2009

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SOURCE: my microwave onen is not heating anything

I would suggest that the overheat stat on the magnetron has blown. If you are happy it's a simple thing to do but just make sure you disconnect from the mains before removing the cover and make sure that the High voltage capacitor is discharged. If you are not sure a qualified service tech will be able to fix this for you at little cost.

Hope this helps

Posted on Jan 07, 2010

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SOURCE: no display on microwave touchpad for ge Model JKP62G

The GE JKP62G Microwave / Oven combination has an internal fuse behind the control panel for the microwave. The oven will operate but the microwave will be totally dead (no light, no clock). Turn off the breaker for the oven at the fuse box (30 Amp double breaker). In order to replace the fuse you will have to open the door to the microwave, remove the two screws (Torx) from the front control panel (located on the left edge of the control panel), wiggle the panel to the left (there are two metal tabs that stick into the metal frame of the microwave on the right of the panel) and then tilt the panel down from the top. There is a metal bracket that holds the control panel to the microwave at the bottom (don't remove it). Look towards the top of the microwave inside the area behind the control panel and you will see a 15 Amp screw in fuse. Replace the fuse and that should fix your problem.

Posted on May 02, 2010

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1 Answer

My Kenmore Microwave slowly heats but mostly the dishes vs. the food. By the time the food is warm enough, the plate or mug is practically baking. The microwave is only 4 years old, so I can&#39


Sounds like you don't have proper microwave-compatible plates or mugs. Must have lead in them, or in the paint (!?!) Try a plastic plate or even a paper plate. I can't think of anything that would make the microwave oven do that, UNLESS it's a microwave/convection oven, in which case, the convection heater must be coming on whenever you are trying to just use the microwave function.

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How do I fix the key pad of a Kenmore microwave model 401.80084700?


I don't know of anyway to repair the keypad. Usually replacement (of the keypad/control console) is the only option. But you might want to remove the ribbon cable that connects the keypad to the control board behind it, clean it with a degreaser (like Fantastic or 409), dry it, and re-insert it, and then try again. (Remember to unplug the microwave oven first before you try that!)

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The problem is in the magnetron the heart of the system, or the inverter board, if microwave oven is 7 years old or less.

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I would go ahead and replace the microwave oven the cost to repair will be higher than what you are thinking of getting.

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I would say that your heating element has gone out. I don't know exctly what model you have, but I would guess it to be about 1.5 Cubic Ft., and a replacement would probably run somewhere around $150 to $200. There are many brands, but if I had no cost to consider, I'd probably go with a GE or Kenmore. Hope this helps.

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1 Answer

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F 11 code. it is a touch pad error.
if you just cleaned the control panel it may have water in the panel causing a key to stick.
If after a day or 2 it hasn't dried out - then you will need to replace the touch pad.

Visit www.searspartsdirect.com and enter in your full model number for a parts breakdown and schematics.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Apr 18, 2010 | Kenmore 63672 Convection/Microwave Oven

1 Answer

Kenmore oven-microwave 911 41479791 I get E 01 error.


F 11 code. it is a touch pad error.
If you just cleaned the control panel it may have water in the panel causing a key to stick.
If after a day or 2 it hasn't dried out - then you will need to replace the touch pad.

Visit www.searspartsdirect.com and enter in your full model number for a parts breakdown and schematics.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Feb 18, 2010 | Kenmore 63662 / 63664 / 63669 Microwave...

1 Answer

Microwave won't heat up while in use


It sounds like the unit is in demo mode, they usually have a small d on the screen, try holding the "kitchen timer" pad down for 5 seconds, it should then work, if that doesnt apply to your model look in the trouble shooting guide of your owners manual, it will explain how to deactivate "demo" mode there...Phil

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2 Answers

Kenmore elite microwave touch screen stopped working


Same thing happened to us. We just came back from Sears, where we bought another. Just for giggles, my wife suggested unplugging the old one and plugging it back in again. It works now. New one's going back to the store.

Jun 06, 2008 | Kenmore 63793 Convection / Microwave Oven

1 Answer

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