Question about Microsoft LifeCam VX-6000 (68C-00001) Webcam

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Driver not recognised

I have a Microsoft Lifecam VX6000 which was working perfectly fine until I did a Windows update on it. I believe it was the SP2 that was downloaded. I have tried to uninstall > reinstall, however it picks it up as a USB20 camera and when I specify the location for the driver, it states that the necessary software cannot be found. I have tried to install it from the CD as well as downloading the latest driver update from the Microsoft website. I used to have a Logitech Quickcam Express Cam (I heard that this may be what is affecting the functionality of my webcam since the SP2 update).

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Re: Driver not recognised

Usually, I have seen with most USB webcam, they want you to only plug in your webcam after the software ask you to plug in the webcam. If this is the case, uninstall and reinstall (but, do not plug in webcam until the software tells you to).

Posted on Nov 10, 2007

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Hi Check and make sure "windows installer service" is running.

start-settings-control panel-administrative tools-services
double click "windows installer" and click the start tab.Then try again.You may also find help here
Good luck!

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