Question about Xerox DocuColor 12 Printer

3 Answers

Error Codes 9-343

Code an error code on start up of 9-343 does anyone know what the problem might be, thanks

Posted by on

  • 1 more comment 
  • Rslack3 Mar 05, 2008

    System Fault 9-343 on start-up of Docucolor 12

  • Anonymous Apr 30, 2008

    cuando prendo la docucolor truena en la parte interna de la charola 5 y aparece: SISTEM FAULT
    1. turn poweroff. the switch is on right side of copier/printer
    2. pause, turnpower bck on

  • Anonymous May 07, 2008

    on start up of machine code 9-343 is coming



3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.


    An expert whose answer got voted for 20 times.

  • Expert
  • 56 Answers

That means , second BTR is not in contact with transfer belt. Open front door and pull out paper transport and check that is everything OK with black roll and her assembly.Check sensors for dirt,and gears for damage.If You have used one ,replace it.

Posted on Nov 13, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

This error code can be caused for a number of reasons:
- Replace the IBT assembly (as Kemo mentioned). The alignment holes on the bottom inboard side of the IBT are used to position the 2nd BTR. the holes may not be positioning the 2nd BTR in the proper location. Once you replace the IBT the cam gear and the clutch drive gear should mesh properly.
- Main Motor If this motor is too slow to start up, then the 2nd BTR sensor sees it as a slow 2nd BTR movement. resulting in the error code. This would only apply if:While watching the machine warm up, you will notice that the 2nd BTR assembly cycles about 4 times before coming into ready.
-At power on, machine immediately declares a 9-343 code. The second BTR assembly cams in continuously. A piece of paper has logged itself behind the service panel connector plug.
Remove logged sheet of paper from behind service module plug.
*** This is the type of problem where you should really have an expert assist, someone who knows the hardware of the machine and has access to the possible parts required to resolve.
*** NOTE: I only listed a few possible resolutions, however it could be the PWB causing this among other variables. I recommend contacting the manufacturer for assistance.

I hope this helps.

Posted on Nov 24, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 200 questions.

  • Expert
  • 241 Answers

Remove fiber panel in front of 2nd BTR and fixing assembly which is we pulling outword and check the round knob is rotating or not
if no
just remove gear behind 2nd BTR roll and try it
because that gear loading the assenbly behind that unit and it jams roller which moves up and down word
thats the fix solution other wise problem with ur clutch

Posted on Apr 21, 2010

3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 56 Answers

SOURCE: error codes

3-333 communications failure between the Foreign Interface
and the machine.
Press 0 and start button at same tame.
Enter 6789 and select confirm. Select dc 131 NVM read/write.
select input number an type:
752-002 0 = Foreign Interface disabled 1 = Foreign Interface Enabled
759-015 1 = Addition Device (Auditron) 2 = Subtraction Device (Debit card)
if you want to see current value select "read"

Posted on Nov 02, 2007

  • 56 Answers

SOURCE: error code 9 - 358

Hi,that means ,cleaning auger is stopped.Probably toner waste container is full.Try to remove and replace waste toner container(or vacuum toner from container).

Posted on Feb 20, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Anyone know why this happens?

No, but I corrected the words in your question.

You need to connect the vehicle to a Code Reader, and that will tell you the error codes. Those are all available online listed by vehicle and error code. They usually start with P and 4 numbers.

Mar 16, 2016 | Cars & Trucks

1 Answer

Wme8227s. What does code E18 indicate?

Beko Washing Machine ' WMA Series ' Error Codes
Feb 6, 2013 - ... Fault Codes. Beko WMA Washing Machines With Display ... BekoWMA Series Washing Machine Fault Codes. These fault codes are ... E18 ...

UK Whitegoods • View topic - Beko WME7247W showing error code e18 ...
Jun 19, 2011 - Hi, does anyone know what error code e18 is on a beko wme7247wwashing machine? thanks. User avatar louisebaxter: Whitegoods Newbie Beko wme7247w dc module burnt out
Apr 27, 2014
Bosch WAS24460GB showing error F:57
Sep 28, 2013
beko washer error code
Aug 18, 2012
Samsung B1415J showing error code EA ...
Jan 9, 2012
More results from

Oct 30, 2015 | Beko Washing Machines

1 Answer

What is Error Code H44 on Panasonic Washing Machine?

sad to say there is no H 44 listed o the 4 places I looked

Jun 17, 2014 | Washing Machines

2 Answers

Car skips and I have 2 codes showing up po172 and po174, can anyone help ?

These are 02 sensor codes Check for vacuum leaks. also check the vent solenoid on the EVAP system. This can stick open and cause a vacuum leaks.
Let me know Randy

Apr 26, 2011 | Ford Taurus Cars & Trucks

1 Answer

Whirpool error h23

h23 is a fault code , refer to your machine handbook for explanation of these codes.

Nov 09, 2009 | Washing Machines

2 Answers

Error codes

error 1 is many times a speed sensor error. Make sure the speed sensor is in place, working and sending signal to the motor control board.

Jan 03, 2009 | Exercise & Fitness

1 Answer

Abit A17 motherboard error codes

check your ram and also clean yopur processor case reattach it.
then restart pc.

Mar 31, 2008 | Abit A17 Guru Motherboard

Not finding what you are looking for?
Xerox DocuColor 12 Printer Logo

2,528 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts


Level 2 Expert

97 Answers


Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

75 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides