Removed Ipaq from charge stand last night almost fully charged, backup battery at 100%, put in Ipaq carry case. Took out of case this morning. Orange light next to on/off switch displayed steady orange and all memory missing.
Plugged into charge stand but had to do soft reset to restart. Unknown if backup battery was dead or not.
How can data be retrieved? If not easily, recommend data recovery service we can have recover data.
Data not fully backed up elsewhere.
I'm sorry but the HP Ipaq 55xx series store data on a volatile ram based memory. Unlike a nand flash (like usb sticks, memory cards etc) this memory will hold data only as long as it's powered on. If your main battery gets empty you should still be able to retain your files for some 10-20hrs with the backup battery (if it's ok itself and not depleted). After this time the power to the ram memory is cut off and all data is lost.
The problem you face is somewhat related to that backup battery, as it appears it's unable to do it's job and maintain the power to the ram memory at least some 10 hrs. You should have that battery replaced.
There is no way to recover the data from the ram memory as it is stored as an electric charge over some memory cells in the ram chips. When there is no power, these charges dissipate and the pattern is lost.
My iPAQ had been sitting unused for about 2 weeks. The battery was completely discharged (as well as...
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