Question about RIM BlackBerry Pearl 8100

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My blackberry keeps shutting itself down and restarting at least two or three times a day. called my phone company and they just act like im making it up

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I know you are not making it up. I had a blackberry curve that would do the same thing. Every time when I was talking on the phone and an email or text would come through my phone would shut off and turn back on, and go through this reboot thing for a long time. I got a different phone from my boss and it never did that. Call Blackberry and report it to them. I know I did and they'd never heard of it, but they didn't treat me like I was crazy. Maybe they can help?

Posted on Jul 05, 2009

  • disneylol Oct 03, 2011

    My blackberry keeps shuttin down I then have to put it on charge an use it that way , as soon as I unplug it , it lasts approx 20mins then shuts down again . A msg appears after rebootin sayin uncaught exp in 4

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do the following:

Type in the incorrect password. The BlackBerry will tell you how many more tries you have to enter the wrong password before it resets (you usually have between three and ten tries total.) Continue entering the wrong password. You may be prompted to enter the word "blackberry" a few times to continue--this is to make sure that you (or a child ) aren't accidentally and unknowingly typing in the wrong password.

Allow the device to reset itself and shut down. Try to restart the BlackBerry. If nothing loads, the application software was removed as well and you should proceed to the next step. If you see your normal screen, proceed to the last step below.

Connect the device to your computer via your USB cord (this comes with your phone) and load the Blackberry Desktop Manager software (if you don't have it download it at na.blackberry.com/eng/services/desktop).

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  • Step 3 Allow the device to reset itself and shut down. Try to restart the BlackBerry. If nothing loads, the application software was removed as well and you should proceed to the next step. If you see your normal screen, proceed to the last step below.
  • Step 4 Connect the device to your computer via your USB cord (this comes with your phone) and load the Blackberry Desktop Manager software (if you don't have it download it at na.blackberry.com/eng/services/desktop).
  • Step 5 Click "Application Loader" then "Add/Remove Applications." Select "BlackBerry System Software" (along with any other applications you want to download to your phone) and then "Next." Verify the list of applications you want to download on the next screen and click "Finish." Allow the Blackberry software to reinstall.
  • Step 6 Enter a new password under "Options" then "Password" (or the similar choice) on your BlackBerry.

  • Read more: How to Reset My BlackBerry If the Password Is Forgotten | eHow.com http://www.ehow.com/how_5839646_reset-blackberry-password-forgotten.html#ixzz0w85hNMXy


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    SIMPLE FIX:
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    Keep holding until home screen comes up completely and everything loads. (usually 10-15 seconds once home screen appears)
    IMPORTANT: WHERE to press & hold back of phone/battery casing when rebooting;
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