I've had my red Rival Crock Pot for less than six months and the handle broke off of the lid!!! I'd be happy with a new handle - it looks simple enough to replace, but Rival's replacement parts site does not sell the handle and they are out of replacement lids!
I had my last crock pot for more than 10 years and it was indestructible! Boo to Rival for not supporting the product! I won't buy anymore Rival products after seeing the same problems and lack of support others have had.