Expert
(800) 836-9287
Celebrating 14 Years Of Outstanding Printer Repair...
Answer
My SVP FS-1000 does not scan with the color or clarity of the original color slide. Yellows are...
(More)
Problem for Canon DR-5020 Path-Through Scanner
Canon DR5020 E21 error
I have an old Canon DR5020 that is giving me code E21 on power up. It may briefly flash an E22 as well. Popping off the panels I find there are several blinking LEDs. Of the 3 visible boards I have back LED101 blinks slowly, side LED1 blinks rapidly, and top fold up LED1 blinks rapidly. I have tried replacing the Mainboard from another DR5020, but same error. Any ideas?
Best Solution
posted on Jul 04, 2009
Canon Scanners are reliable. Canon has chosen error codes logically, 'P' os Paper related, 'C' os cover related, 'E' is Engineering Support related.
E21 is Document Motor Trouble. E2 is Separation Motor Trouble. Check of connection and load or you may to replace motor. Try connecting the motor to a different location and if the error is same, probably there is no motor fault, if it changes then it definitely motor fault. As a last thing you may need to change the PCB on the side.
S. Mohan, Chennai, India
E21 is Document Motor Trouble. E2 is Separation Motor Trouble. Check of connection and load or you may to replace motor. Try connecting the motor to a different location and if the error is same, probably there is no motor fault, if it changes then it definitely motor fault. As a last thing you may need to change the PCB on the side.
S. Mohan, Chennai, India
Yes
No
Popular Solutions for Canon DR-5020 Path-Through
Questions and Unsolved Problems for Canon DR-5020 Path-Through
Do you recommend Canon DR-5020 Path-Through Scanner?
Answer
Answer
scanner fell off the top of the pc system unit onto the carpeted floor - maybe 15 inches. now wont...
(More)
Answer
My SVP FilmScan35 was working, but stopped yesterday and kept shutting down. I have reinstalled it...
(More)
Answer
when trying to scan will not reconise navigator ex 1.0 [pixma 210 ] i get a box saying the scanner...
(More)
Answer
looking for a Fujitsu fi-5750c parts and service manual
Ask our Experts
Browse popular Problems
More Common Problems
Most Common Problems for:
For Canon DR-5020 Path-Through...:
Top Scanner Experts
Experience:
30 Years of professional repair and design.
Ask Me
Top Printer Repair
Best Scanners
Recommended by Owners
Recommended by Owners
