Question about Logitech Harmony 670 LCD Remote Control

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The display box does not show any characters. It is completely blank but the remote still works fine.

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Hey!

I have found whent the LCD screen stops working on my harmony remote, a firmware update will fix it!

This link shows how to do this:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747

Hope this helps!!!

-Kennedy

Posted on Apr 02, 2010

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Switch off the unit at the isolator or fuse box. Leave off for 10 mins to reset. When powering up again and it still wont work, check your remote control batteries are good. Also confirm you haven't "blanked out" the display. Some controls have a display or LED function which blanks out the display so that the lights are not bright at night time. (For bedrooms so that the light doesn't keep you awake) Also check that you have not pressed a "child lockout button" This will stop anything ..

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1 Answer

Display blank


Hey!!

The following troubleshooting steps might get your Harmony Remote working again!!! It is what the Logitech customer care gave me to do and it worked perfectly!!! Hope it works for you too!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

-Kennedy

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1 Answer

The control panel display is blank on my lexmark x6570 printer


If the LCD on the operator panel constantly displays black bars/boxes or other unusual characters, take the following steps:
1. Disconnect the power supply from the printer.
2. Wait for about one minute, then reconnect the power supply and check the LCD display.
3. If black boxes/bars or unusual characters are still displaying constantly, move the power supply to a different power outlet.
4. If the black boxes/bars or unusual characters are still displaying, the scanner ribbon cable may need to be reseated. Do the following:

1. Lift the scanner flatbed. (Open the printer as if attempting to install cartridges.)
2. Look in the back right corner of the 6150/70 for an access cover.
3. Press firmly on the front right corner of the access cover to reseat the scanner ribbon cable that is located underneath the access panel.

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Ewaynuworld: Remote works but blue screen does not show anything anymore. Right now I'm able to use remote because I remember the buttons (no words show at all).


HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

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1 Answer

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this sounds like it is a hardware issue, try contacting Logitech through e-mail from the website www.logitech.com and sending an e-mail in.

try the following before contacting them:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.
If this doesnt work, provide them with the following to make sure the process goes as smooth as possible:

The PID of the remote:
The P/N of the remote:
The PID of the RF Wireless Extender:
The P/N of the RF Wireless Extender:
Full Name:
Phone number:
Street:
City/Town:
Country:
Zip/Postal Code:

Please Note: The PID (Product Identification) and P/N (Part Number) for the remote can be found either on the underside of the battery cover, or at the bottom of the battery compartment (the battery might be covering it). Your PID number is a character code with a combination of letters and numbers, starting with either WL, WD, or LZ

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1 Answer

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Keep us posted.
Dan

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1 Answer

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From what I am reading, Try this.
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