Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Freezer works great. Refigerator not cooling

We're thinking the damper is not working properly in the refrigerator.

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You need to check the compressor and gas pipes.

Posted on Jul 03, 2009

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1 Answer

Refrigerator section stopped cooling, but the freezer section still works.


Hi. There is a valve in the top corner of the frigde that controls the cold Air to flow from the freezer to cool the fridge. This valve called a damper closes when the door is opened. You have to depress the door switch and listen for the fan in the freezer to switch on then feel for cold air to flow into the fridge compartment. The fan could have failed or the damper valve could be stuck closed.

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Hi Side by side refrigerator not cooling down. Freezer seems to be not freezing. refrigerator compressor is running. Freezer damper wide open on a setting, refrigerator turned up to 10, running but not...


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The refigerator unit will not cool lower than 60 degrees. Freezer works great!


Check to see that the opening between the freezer and, refrigerator box is not blocked and, that the evaporator fan is running.

Jul 02, 2010 | Refrigerators

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My freezer is working, but my refigerator is warm and not working. The freezer does have a build up of frost that usually isn't there.


this is usuall a defrost sensor,timer or heater issue.
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Mar 18, 2010 | Refrigerators

1 Answer

The freezer is working but the refrigerator is not cooling at all?


the air to cool the refrigerator section comes from the freezer section through a damper.you have to check for air flow thru this damper to see if its frozen or closed. if the refrigerator is not going into defrost that will give the same problem.you could try unplug refigerator for a while ( 2-3 hours )and see if that helps

Jun 11, 2009 | Refrigerators

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Freezer ok, but refigerator is warm


first check to see if the controls have been changed,
one of the dials control overall cooling (freeser) and the other controls a damper that allows cold air from the freeser to travel to the refrigerator.
the other solution could be that there is something in the freeser, food or ice blocking the vent.
one other possibility is that the damper is stuck or frozen still.
if your freezer is ok, it is not a serious problem

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Freezer works; fridge side doesn't


First thing to check is look and see if there is  thick frost build up on the back lower panel inside the freezer?  If not there must be a problem in the damper (vent).  Let me know what you find so I can help.

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