Question about Lexmark P4350 All-In-One InkJet Printer

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After going through Technical Assistance with Lexmark for an hour, it was determined that my paper sensor on the X5450 is not working. Lexmark says it cant be fixed/replaced. Is that really true??? Is there nothing I can do to try to fix this?

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No cant fix, but they could at least have offered to replace the printer in total How old is it? Dont buy Lexmark they are a woolworths company and renouned for faults. Buy a better brand with a better after sales service

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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Since this is a broken printer part, please contact Lexmark Technical Support Center for assistance.

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This error message means that the printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data. For auto-size sensing trays, this error occurs if the guides are not in the correct position.

Please try to do the following


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• Make sure the Paper Size setting in the Paper Menu is correct for the size paper you are using. If MP Feeder Size is set to Universal, make sure your paper is large enough for the formatted data.

• Press Menu to open the Job Menu and cancel the current job. Please see also the media guidelines on the user manual p.29


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Here's an article in the Lexmark website on How to Scan a Document on the Lexmark X5410, X5450 and X5470 All-In-One Printer. Just click on this link: http://bit.ly/bA62lS. Hope this helps.

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Is any part of the page imaged?

What is happening is that a paper sensor is either hung or jamed so that the sensor is incorectly reporting an error .

I would remove the cartridge and using a flash light search for any scrap of paper that may be in the paper path. If you can't find any, I would next looked for a sensor flag to see if it is jammed out of position.

Of course, you could always call a service tech or even better submit this question to Lexmark Technical Support for more in depth assistance.

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