Question about Lexmark P4350 All-In-One InkJet Printer

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After going through Technical Assistance with Lexmark for an hour, it was determined that my paper sensor on the X5450 is not working. Lexmark says it cant be fixed/replaced. Is that really true??? Is there nothing I can do to try to fix this?

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No cant fix, but they could at least have offered to replace the printer in total How old is it? Dont buy Lexmark they are a woolworths company and renouned for faults. Buy a better brand with a better after sales service

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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Is any part of the page imaged?

What is happening is that a paper sensor is either hung or jamed so that the sensor is incorectly reporting an error .

I would remove the cartridge and using a flash light search for any scrap of paper that may be in the paper path. If you can't find any, I would next looked for a sensor flag to see if it is jammed out of position.

Of course, you could always call a service tech or even better submit this question to Lexmark Technical Support for more in depth assistance.

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