Question about Canon Office Equipment & Supplies
1. Blow it out with canned air. make sure there are no bits of paper or dust in the paper feed area and in the front access area that could be causing the jam.
2. Verify that the cartridge carriage moves to the service area when the front door is opened (as if to change tanks)
3. Verify that the timing belt, drive belt, gearing and rollers all look normal.
4. Take the network out of play when doing the initial troubleshooting
5. With the computer off, unplug the printer's power cord and USB cord for about 3-5 min
6. Completely uninstall the printer's driver and software. Then reinstall the printer's drivers only.
Retry after each step.
Posted on Jul 03, 2009
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Posted on Jan 02, 2017
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Dec 13, 2013 | HP LaserJet 5200 Printer
Oct 11, 2011 | HP LaserJet P3005 Printer
85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,
Replace the pick-up and feed rollers.
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