Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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WD Mybook 500 GB does seem to spin, computer can't recognize it. Is it junk now?

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  • Juan Carlos Cabrera
    Juan Carlos Cabrera May 11, 2010

    Please, Give more detail! 1-You have Setup CD? 2-You are connecting trough a router or directly to PC? 3-What is its IP?

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  • 51 Answers

The hard disk is not reading. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

Posted on Sep 01, 2009

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1 Answer

Change mybook from one pc to another


You have to install the backup software on the new computer. Either download from WD to use what came with the MyBook. Attach the MyBook and find it in My Computer. If it is not there, you have to reboot and find the attached device. After Windows recognized the drive, the backup software will ask you for a new backup but just decline and reactivate the plan (actions/reactivate). That should do it!

Dec 05, 2011 | Western Digital My Book Essential Edition...

1 Answer

My Digital MyBook is not recognized in My Computer or Disk management.


Download a program called discovery from WD, it is free. When installed, plug in the drive and run the discovery program. Your drive should work properly.

Sep 23, 2011 | Western Digital My Book Essential Edition...

1 Answer

Notebook does not recognize My Book / Western Digital hard drive


Did it ever work?

Connect the MyBook to a different desktop computer.
If it is not recognized, then the MyBook definitely has a problem.
Exercise the warranty to get it repaired/replaced,
or check W.D.'s "Customer Loyalty" program -- buy a new W.D. drive through W.D.'s web-site, and get a discount.

Nov 01, 2010 | Western Digital My Book Essential Edition...

1 Answer

Connected but not detected?


Hi, You need to run updates for your computer. Go to start, program, windows update, run and install all the updates, look especially for any update for hardware, select it and let it install. Leave the My book attached to the computer while searching for updates. Good luck.

Dec 21, 2009 | Western Digital My Book Essential Edition...

1 Answer

Computer doesn't recognize WD MyBook 500GB but no error message


Try using the western digital knowledge base info to help you resolve the problem...click here.
Otherwise, we need the full model # and the OS you're using to give better solutions....

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jun 23, 2009 | Western Digital My Book Essential Edition...

1 Answer

Mac not Reconize my MyBook


load the driver for mac use, the external hard drive comes with cd, the mac driver should be inside, load it to your mac computer. if you donot have the cd go online to western digital and download it. just load the driver and u will be fine, make sure u connect the cable in right places.

Mar 09, 2009 | Western Digital My Book Essential Edition...

1 Answer

MyBook not recognized by Mac


I am having the same problem!!!! I have my time machine backups on there and I cannot access them! Class action lawsuit???

Mar 09, 2009 | Western Digital 500GB My Book World...

2 Answers

Can't open My WD Mybook Home edition 500 GB External Hardrive


sounds like the hard drive is failing... i suggest you find yourself a data recovery program soon

Jan 05, 2009 | Western Digital My Book Essential Edition...

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