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We keep getting the trouble code C 3822. We cannot

We keep getting the trouble code C 3822 on our Konica Minolta bizzhub C650. We cannot book a call every day to fix this. can anyone please supply me with a solution ASAP so we can do it ourselves?

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You likely can't fix this yourself. Konica does list a solution addressing this issue but it will require a firmware update to your machine. There may be other causes as well. First be sure you don't have any HVAC vents aimed at the machine (particularly the exit side of the machine) as this is a fuser temp related service code. Contact an authorized Konica Minolta dealership and ask if they can update your firmware for you.

Posted on Jul 07, 2009

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