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Paper doesn't feed through scanner

I have a similar problem. All of a sudden, my Fujitsu S510 isn't able to "catch" a piece of paper in order to feed it through the scanner. If I take out the Pad ASSY and manually feed it through, it works, but once I put it back on, it's like there isn't enough "space" for the paper to get through. I think I have the Pad ASSY clicked back correctly in place. I've had the scanner only for a while, so I don't know what's going on. Can you help?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: Paper only feeds midway.

your printer roller r not working properly to service your roller and your printer is working properly

Posted on Mar 18, 2008

  • 8 Answers

SOURCE: Fujitsu FI 5120C pop up error for paper jam

Please clean the separation pad and the pick roller.
If this don't help change them.

The Fujitsu sparepart numbers:
pad PA03289-0003
pick roller PA03289-0001

Posted on Jul 15, 2008

  • 3 Answers

SOURCE: Bought my ScanSnap S510 just about 3 months ago. I

Check out:

http://forums.macosxhints.com/showthread.php?p=527817#post527817

The Fujitsu ScanSnap V2.2 L11 drivers have been patched by me to work with S300, S500, S510 and fi-5110EOX/2/3 PC-based scanners for the MAC. No need to buy a new scanner. Just apply the patch and then send me a Christmas card! ;)

Hope this helps!

Posted on Apr 08, 2009

  • 3 Answers

SOURCE: My s510 makes a clicking sound and sometimes does

You need a new clutch spring.
http://www.thesupplynet.com/ScanSnap-S510-c4224.html
See chapter 6.
http://www.fujitsu.com/downloads/COMP/fcpa/scanners/s510m_get-started-guide.pdf

Posted on Feb 28, 2010

TechSatya
  • 104 Answers

SOURCE: I have a fujitsu 4120 scanner that will not pull

Hello,

Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

Hope the above information is helpful.

Thank you for contacting FixYa.

Regards,

TechSatya

Posted on Aug 01, 2010

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1 Answer

Fujitsu fi-5650C Error U1


Hello Ismail,

Error U1 referes to Frequent paper jam in Fujitsu fi-5650c scanner. In order to troubleshoot your scanner issue, you are advised to follow the steps provided below:

1. Do the documents satisfy the paper specification?
2. Have the documents been prepared properly?
- Align the edge of documents for stable paper feeding.
- Remove documents with creases or dog-ear corners.
- Scanning different widths documents may cause skew and result in paper jam.
3. Is the imprinter EXT cable connected to the scanner properly? (only when the imprinter is installed)
4. Clean the Pick roller, the Separation roller, the Brake roller and the Chute roller and see if the error is resolved.
5. Clean the Feed rollers and the Plastic rollers and see if the error is resolved.
6. Replace the Pick roller, the Brake roller and the Chute roller, and see if the error is resolved.
- Check the consumable counter in the software operation panel. When the counter exceeds the values, replace the Pick roller or the Brake roller.

If the above steps do not help, then yuo are recommended to contact the nearest Fujitsu service center for assistance.

Thanks & regads,
ScanCare

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1 Answer

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try to check and clean the paper pick rollers
also let me know if the printer is a inkjet or a laserjet printer

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Fujitsu Fi-6670. I have a little (microscopic) piece of paper stuck under the lower screen, so when scanning it appears a blu line over the whole page. How can i get it out? Thanks


Hello Alex,

You need to open the scanner and de-assemble some parts to remove the piece of paper which involves technical expertise. I would recommend to contact a Fujitsu scanner technician or call your nearest service center for assistance.

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Aug 28, 2013 | Fujitsu Fi-6240 Flatbed Scanner

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There may be a piece of paper stuck in the sensor area, the scanner assumes there is paper and it keeps working. Blow gently and remove all shreds of paper.

S. Mohan

Aug 09, 2010 | Fujitsu fi-6140C Document Scanner Flatbed...

1 Answer

Last page always get caught in the scanner. What's wrong with it?


That is one jealous piece of paper. But seriously, there are two likely causes:

1. There is a separation pad on the bottom of the tray that the paper feeds into. If the pad is too dirty or has any debris on it it will hang the last sheet. The prior sheets do not touch this pad, only the paper.

2. Be sure the paper path is clear and no other debris or "gunk" is catching the last sheet near the outer edges.

Clean and dry the feed roller (s) with a very mild soapy solution, such as a few drops of Palmolive Liquid Detergent and a good amount of water with a soft cloth. This is a safe cleaner for most surfaces, too, by the way. Clean your optics/scanner assembly with this first, then with a mild glass cleaner.

Good Luck!

Aug 04, 2010 | Fujitsu fi-5120C

1 Answer

Computer says scanner is ready to go, lights are blinking, but scanner will not scan paper through.


Go under the advanced settings for the scanner and select ADF (Auto-document Feeder)

Normal 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I can give you more information on the specific method for setting this up if you need it, but would need model and make of the scanner.

Apr 13, 2010 | Fujitsu ScanSnap S510

1 Answer

Paper doesn't advance through the printer


Hi, Sounds very much like the feed rollers are worn out. If you can get to them without too much trouble you can clean them up with regular rubbing alcohol and a rag which will help the paper feed. You might also want to try unpluging the printer and trying to roll the paper feed buttons by hand and seeing if a piece of paper will feed through without catching anywhere. If it does catch somewhere, then you may very well have a small piece of paper jammed in the paper path causing the jam. Good luck.

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