Whirlpool WTW8600YW: 4.6 cu. ft. Cabrio Platinum Top Load Washer with Clean Care cycle Logo
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Brian Prince Posted on Sep 19, 2014
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Top load washer smells like rotten eggs when water is draining into tub

My whirlpool cabrio platinum top load washer is less than a year old. I live in a new home that was built in 2013. I have a water softner that has been installed almost 6 months. I am also on MUD district water. When I start my wash cycle and water is mixing with the liquid detergent and raining down on the clothes I get a vicious rotten egg smell. To my knowledge and sight the water completely drains from the tub. My drain is built in the wall. I have a u shaped drain hose and I have smelled around the drain and I don't smell anything that I shouldn't. I ensure that the lid is up so the basket may dry. If I use a top of the line detergent the smell is not as bad, but the smell is still there. I have done the recommended afresh clean cycle, but it has not helped the smell. Any input would be greatly appreciated. Thanks

1 Answer

Terry Hair

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  • Whirlpool Master 4,134 Answers
  • Posted on Sep 20, 2014
Terry Hair
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As someone who has had a deep well drilled and found water, but water contaminated with iron and sulfur, I can tell you first hand about the rotten egg smell. The water softener will remove the iron that can turn clothes orange, but doesn't do anything to remove the rotten egg odor. You will need a charcoal (carbon) water filter to eliminate the sulfur smell.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 04, 2009

SOURCE: Rotten Egg Odor from washer

We had the same problem with our washer and discovered that there is a filter that is located under the front panel just below the door. When you take the front panel off it is located on the right hand side. We have found money, those new wash/dryer sheets, and small toys. It saved us money from a professional coming to empty our filter!

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Anonymous

  • 29 Answers
  • Posted on Feb 13, 2009

SOURCE: rotten egg smell

This is a common problem. There is a build up of grime in the hidden crevices of the machine. To help resolve this problem, put a cup and a half of good dishwashing power in the machine and then place it on HOT full capacity. Then place fill the fabric softener with bleach. Run the unit half of the wash cycle and then stop it and allow it to soak for 15 minutes. Then allow it to finish the cycle. Repeat this process once a week for 3 weeks. Also you may want to stop using fabric softener if you are using it. The softener acts like a surfactant and adheres to the upper crevices of the machine. After a while bacteria starts to build. The bacteria varies in composition; but a very little known bacteria thrive in these humid areas and gives off the odor you described. The bacteria is commonly known as SRB’s. Here is some more information on this subject. http://www.nesc.wvu.edu/ndwc/articles/QandA/OTsp00_Q_A.pdf
Best o Luck :?) DRRXR

Anonymous

  • 100 Answers
  • Posted on Mar 30, 2009

SOURCE: spin cycle not working,

sounds like you have a broken motor coupling between the motor and transmission

A

Anonymous

  • Posted on Oct 08, 2008

SOURCE: Our Clothes smell musty and the washer smells too

I checked the whirlpool web site and typed in "musty washer" for a search of the site. They gave directions on how to run a cleaning cycle on the machine (whether your washer has a special button for it or not) This REALLY helped my machine. They also had trouble shooting tips for keeping the musty smell away.

prem mathew

  • 662 Answers
  • Posted on Jun 20, 2010

SOURCE: clothes stink

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You can use Affresh to clean your front loader. Deposits of soap and other such things can be stuck around the inside tub of your washer. Try this product, it works great on all front loaders. Use very hot water with the Affresh pellet with no clothes and run the machine through a cycle. Also helps with any stagnant water smells. Put the Affresh pellet inside the machine, not in the soap dispenser.

You can give me a ‘very helpful’ rating for the free help, can't you. Thanks.

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Egg Smell

We fell prey to the same desire to have the state of the art, economical and supposedly gentler on your clothing front loading washing machine. Bosch WFK 2401 and I have found a solution but it is not pretty for those of you who have a washer not hidden in a laundry room.

I keep the kick plate off at the base of the front of the washer. Using a low profile pan, an 8 x 8 cake pan is about right and immediately after every wash plase the small drain hose over the pan and open it. The pan fills about half way with water that is left in the bottom of the drain system. Doing this prevents the next load from being exposed to the rotten egg water.

It must be done at the end of every load. I too keep the front door open when not in use and pull the detergent/softener draw open as well.

Good luck. Can hardly wait to justify that I have lived with this long enough to purchase a new top loader!
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