Question about Apple Ipod Nano Second Gen. Green (4 GB) MA487LLA MP3 Player

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The screen says: connect to power supply, Itunes does not recognize the ipod and i cannot get it to respond to any command

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I had the same problem and I just got it fixed by pressing the menu button and center button at the same time for about 10-15 sec. Apple sign showed up and a few seconds later it turned on. It works fine now. Try this. Good luck

Posted on Aug 28, 2009

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Getting message error -40 cant connect to itunes on my ipod 2g a1288


1. First, Open up iTunes, plug in your iPod Touch/iPhone to the CPU's USB port. Turn on your CPU's speaker and make sure it is loud enough that you can hear it.

2. Hold down the Home button (top left for iPod Touch and top right for the iPhone with the screen facing you) and the Power button (located on the front bottom of your iPod Touch/iPhone) simutaneously, until the screen goes black and the device turns off. (past the red slider/slide to power off screen)

3. Now let go of the Power button, but continue to hold the Home button. Your iPod Touch/iPhone should have turned off and the screen should not be on.

4. After around ~10-20 seconds, you will hear a noise (beep/ding) from your CPU as if it had just recognized a new hardware device, now iTunes should recognize it in DFU mode.

5. After iTunes recognizes the iPod Touch/iPhone, let go of the Home button otherwise it will go into recovery mode and you will have to do the entire DFU process over again.

6. You will know when you have put your iPod Touch/iPhone correctly into DFU mode when the display is blank and that you do not have anything on your device.

7. Restore ipod using itunes

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Why does my ipod say connect to itunes


I second that solution marynelson37 gave you.  What kind of question is that anyways?  Do what the ipod says.  Open up itunes and then hook the sync cord up to your computer and ipod.

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Ipod locked won't recognize in itunes


  1. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPod touch to turn off.
  2. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on. 
  3. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  4. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
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But you will lose all your data

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Try resetting the ipod while its connected to the computer by holding both the menu and center button at the same time for 6-10 seconds until you see an apple appear on the screen. You may need to repeat the reset. If this fails your looking at a hardware issue most likely. Good Luck.

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1 Answer

My Computer and iTunes does not recognize my iPod


I think what needs to happen is you need to restore.

Hold down the sleep and home buttons until you see the apple logo. As soon as that comes up, let go of the sleep button, but keep the home button held down.

A little picture saying you need to plug your iPod in iTunes should appear after a couple seconds. Let go of home and plug your iPod into the computer now.

When iTunes says you need to restore, do so. It will take some time to restore the iPod after you have given iTunes the command to do so.

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3 Answers

Why does my iPod appears on my computer but not in iTunes?


Laptop or portable connecting via USB? "See iPod not recognized when connected to Windows laptop over USB for more information. Your computer doesn't meet iPod system requirements Make sure that your computer meets the system requirements to use iPod for Windows. Your iPod displays an exclamation point folder or sad iPod icon, or doesn't appear in iTunes or My Computer If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue. Your iPod isn't formatted for Windows iPod for Windows Software only recognizes iPod for Windows. You cannot use iPod for Macintosh with a Windows PC. To see which platform your iPod is formatted for, follow these instructions. Your iPod isn't connected to a high-power USB port If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer (not a low-power one such as the USB port on your keyboard or bus-powered USB hub). Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer (or to a self-powered USB 2.0 hub that's connected to a high-power USB 2.0 port on your computer) if the computer still doesn't recognize your iPod. Alternatively, if your computer has a FireWire connection, try using that instead. If you're connecting an iPod, iPod mini, or iPod shuffle to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. You're not using a WHQL-certified IEEE 1394 card If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod. If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this: Go to the Windows Hardware Compatibility List website. Enter All Products in the ""Search for"" field. From the Product Categories pop-up menu, choose 1394 Controller. Click the Search Now button. Note: Windows XP information is not listed on the initial search screen, but is listed when you click on an individual card. You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP. (Apple sells FireWire cards that are compatible with iPod at the Apple Store.) To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it. Your connections aren't secure Make sure that there i

Oct 02, 2005 | Apple iPod nano

5 Answers

Why does my iPod appears on my computer but not in iTunes?


Maybe radical but this worked for me.
My computer-select ipod,Right click and format disc (fat 32)
Once refomatted plug in to computer and start Itunes.
Click on Restore to factory settings, At the end of that you will need to plug it briefly into an ac outlet.
Reconnect ti computer and start Itunes.
Sync with library.
This worked for me after trying everything else I could fine failed.

My error when I ran diagnostics said "one or more sync tests failed."

Sep 28, 2005 | Apple iPod nano

3 Answers

Why does my iPod appears on my computer but not in iTunes?


For Mac users "iPod does not appear in iPod Updater or iTunes in Mac OS X Under some circumstances, iPod appears in the Finder in Mac OS X, but does not appear in the iTunes Source list or does not appear in the iPod Updater. Symptom iPod's disk icon appears in the Finder, but it does not appear in the iTunes Source list or in the iPod Updater. Note: The iPod may appear in iTunes, but not in the iPod Updater. Important: If you are using iPod shuffle, you must have 10.2.8 or 10.3.4 or later to connect it to your Mac over USB. Other iPods require 10.3.4 or later Products affected Mac OS X iPod (5 GB) iPod (10 GB) iPod (touch wheel) iPod (dock connector) iPod mini - USB requires Mac OS X 10.3.4 or later. iPod mini (Second Generation) - USB requires Mac OS X 10.3.4 or later. iPod (Click Wheel) - USB requires Mac OS X 10.3.4 or later. iPod with color display (including iPod photo) iPod nano Solution iPod nano Certain models of single processor Power Macintosh G5 computers may show iPod nano mounted in the Finder but not recognized in iTunes. If this happens to you, try restarting your computer and Setting Energy Saver to highest performance and turn off hard disk sleep. If you have an iPod nano, but don't have a G5, then follow the other steps below. Mac OS X 10.4.x Perform an archive installation of Mac OS X10.4. Mac OS X 10.3.x Navigate to /System/Library/Extensions. Drag the iPodDriver.kext file to the Trash (you will be required to enter an administrator account password). Download and install the Mac OS X Combined Update 10.3.9. Restart the computer when prompted to do so by the installer. Connect the iPod. Mac OS X 10.2.8 and earlier To resolve this issue with earlier versions of Mac OS X, you'll need to delete one file and reinstall iTunes. Follow each of the steps below. Step 1 Delete the file using Terminal Warning: The steps below describe how to remove a file by entering commands in the Terminal application (located in the Utilities folder inside of the Applications folder). Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Open Terminal (/Applications/Utilities). Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext Press Return. Enter the administrator account password when prompted. Quit Terminal. Restart the computer (From the Apple menu, choose Restart). Step 2 Reinstall iTunes Download the latest version of iTunes from the iTunes download page. Install iTunes. Restart the computer after the installation has completed. Connect iPod. Step 3 Delete the iPod.plist file Remove the following file in the your home directory and launch the iPod updater again ~/Library/Preferences/com.apple.ipod.plist "

Sep 28, 2005 | Apple iPod nano

3 Answers

Why does my iPod appears on my computer but not in iTunes?


For Mac users "iPod does not appear in iPod Updater or iTunes in Mac OS X Under some circumstances, iPod appears in the Finder in Mac OS X, but does not appear in the iTunes Source list or does not appear in the iPod Updater. Symptom iPod's disk icon appears in the Finder, but it does not appear in the iTunes Source list or in the iPod Updater. Note: The iPod may appear in iTunes, but not in the iPod Updater. Important: If you are using iPod shuffle, you must have 10.2.8 or 10.3.4 or later to connect it to your Mac over USB. Other iPods require 10.3.4 or later Products affected Mac OS X iPod (5 GB) iPod (10 GB) iPod (touch wheel) iPod (dock connector) iPod mini - USB requires Mac OS X 10.3.4 or later. iPod mini (Second Generation) - USB requires Mac OS X 10.3.4 or later. iPod (Click Wheel) - USB requires Mac OS X 10.3.4 or later. iPod with color display (including iPod photo) iPod nano Solution iPod nano Certain models of single processor Power Macintosh G5 computers may show iPod nano mounted in the Finder but not recognized in iTunes. If this happens to you, try restarting your computer and Setting Energy Saver to highest performance and turn off hard disk sleep. If you have an iPod nano, but don't have a G5, then follow the other steps below. Mac OS X 10.4.x Perform an archive installation of Mac OS X10.4. Mac OS X 10.3.x Navigate to /System/Library/Extensions. Drag the iPodDriver.kext file to the Trash (you will be required to enter an administrator account password). Download and install the Mac OS X Combined Update 10.3.9. Restart the computer when prompted to do so by the installer. Connect the iPod. Mac OS X 10.2.8 and earlier To resolve this issue with earlier versions of Mac OS X, you'll need to delete one file and reinstall iTunes. Follow each of the steps below. Step 1 Delete the file using Terminal Warning: The steps below describe how to remove a file by entering commands in the Terminal application (located in the Utilities folder inside of the Applications folder). Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Open Terminal (/Applications/Utilities). Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext Press Return. Enter the administrator account password when prompted. Quit Terminal. Restart the computer (From the Apple menu, choose Restart). Step 2 Reinstall iTunes Download the latest version of iTunes from the iTunes download page. Install iTunes. Restart the computer after the installation has completed. Connect iPod. Step 3 Delete the iPod.plist file Remove the following file in the your home directory and launch the iPod updater again ~/Library/Preferences/com.apple.ipod.plist "

Sep 28, 2005 | Apple iPod nano

3 Answers

Why my iPod doesn?t appear in iTunes?


For Mac users "iPod does not appear in iPod Updater or iTunes in Mac OS X Under some circumstances, iPod appears in the Finder in Mac OS X, but does not appear in the iTunes Source list or does not appear in the iPod Updater. Symptom iPod's disk icon appears in the Finder, but it does not appear in the iTunes Source list or in the iPod Updater. Note: The iPod may appear in iTunes, but not in the iPod Updater. Important: If you are using iPod shuffle, you must have 10.2.8 or 10.3.4 or later to connect it to your Mac over USB. Other iPods require 10.3.4 or later Products affected Mac OS X iPod (5 GB) iPod (10 GB) iPod (touch wheel) iPod (dock connector) iPod mini - USB requires Mac OS X 10.3.4 or later. iPod mini (Second Generation) - USB requires Mac OS X 10.3.4 or later. iPod (Click Wheel) - USB requires Mac OS X 10.3.4 or later. iPod with color display (including iPod photo) iPod nano Solution iPod nano Certain models of single processor Power Macintosh G5 computers may show iPod nano mounted in the Finder but not recognized in iTunes. If this happens to you, try restarting your computer and Setting Energy Saver to highest performance and turn off hard disk sleep. If you have an iPod nano, but don't have a G5, then follow the other steps below. Mac OS X 10.4.x Perform an archive installation of Mac OS X10.4. Mac OS X 10.3.x Navigate to /System/Library/Extensions. Drag the iPodDriver.kext file to the Trash (you will be required to enter an administrator account password). Download and install the Mac OS X Combined Update 10.3.9. Restart the computer when prompted to do so by the installer. Connect the iPod. Mac OS X 10.2.8 and earlier To resolve this issue with earlier versions of Mac OS X, you'll need to delete one file and reinstall iTunes. Follow each of the steps below. Step 1 Delete the file using Terminal Warning: The steps below describe how to remove a file by entering commands in the Terminal application (located in the Utilities folder inside of the Applications folder). Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Open Terminal (/Applications/Utilities). Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext Press Return. Enter the administrator account password when prompted. Quit Terminal. Restart the computer (From the Apple menu, choose Restart). Step 2 Reinstall iTunes Download the latest version of iTunes from the iTunes download page. Install iTunes. Restart the computer after the installation has completed. Connect iPod. Step 3 Delete the iPod.plist file Remove the following file in the your home directory and launch the iPod updater again ~/Library/Preferences/com.apple.ipod.plist "

Sep 28, 2005 | Apple iPod nano

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