It is showing a message that windows cannot load the device driver for this hardware because previous instance of device driver is still in memory(code 38)
SOURCE: TSSTcorp CDW/DVD TS-L462D Windows cannot load the
What windows is this?
Who is the maker of the laptop?
Windows xp – Start button>run> type devmgmt.msc
Vista/Windows 7 – start button> in the search box type devmgmt.msc
If it continues to fail then either replace the drive or look in the component's properties, click the drivers tab and delete these drivers from windows system32 folder. You will need the windows installation disk to restore these drivers.
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