Question about Dell Pocket DJ MP3 Player

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My dj is stuck on DELL screen,,won't shut off or tried restarting it ..that doesnt' work please help me..i love this dj

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It's been a while since I was having this problem, and I no longer have my DJ so this solution is coming out of memory...

Press and hold the play/pause button on the player while you click the reset button with a paperclip or something...
Continue holding the play/pause button until the player restarts into recovery mode (should be under 30 seconds).

From the recovery mode menu you have a couple different options, I would select the option which says something like "find errors" or "scandisk" (I forget exactly what it's called). If it comes up with a scanning progress bar which takes several minutes to complete it's actually scanning the disk; if the progress bar blows through in only a few seconds, and or you hear odd repetitive clicking coming out of the device (or don't hear the whirring of the hard drive at all!!), that's usually a tell-tale sign of a hardware failure of the hard drive.

This is the first and safest option in attempting to recover your player without risking data loss, the next options involve reloading the firmware which can result in data loss, and formatting the disc which will result in data loss but try this option first before doing anything else...

Posted on Jul 09, 2009

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The same thing happened to me. All you have to do is wait for the dell's battery to die then recharge it and it will work just fine

Posted on Jul 08, 2009


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My dell DJ has a harddisk problem, or so it tells me. It is stuck in recovery mode, even when I reset it. The 'Clean Up' option pulls up a window that says 'Scan Disk..." but then just returns to the menu....

Try to see if you can upgrade the firmware...mine did this so i upgraded to the latest firmware from Dells website. It actually had the upgrade already- but it formatted the drive & fixed the problem. Luckily i keep a file backup on my pc so i didnt lose anything with the format. It worked for me, so it might be worth a try for ya; if it doesnt- well ... i found several 20 gb DJ2s on line for like 50 bucks. would problably cost you more than that to fix the one that you have- just a thought

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Go to and click on Drivers & Downloads, when entering your service tag number make sure to enter numbers only, ( mine has a B in the tag number I enterde it as an 8 and it worked)
When you enter your service tag number you will be able to downlaod the driver upgrade for your DJ make sire you dounload the SYSTEM FIRMWARE VERSION 2.20.07.A02.
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If it kept going to recovery mode that means your device firmware is that case what you can do is to contact dell so they can provide you with the firmare upgrade or you can follow the link below and that should solve the problems you are having...

If that doesnt solve it you can format your player inside windows media player1.gif..NOT MY COMPUTER1.gif...and then that should reset the firmware as well..
Thank You

**Please rate accordingly...**

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My Dell Pocket DJ is stuck on one song and won't change and keeps replaying and won't shut off.

On the Very bottom of your DJ, There is a very small hole next to the charger plug in. Stick a pin or something in it, and then take it out. That is supposed to reset it.

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