Dvd drive wont work

That error and a number of other error codes can be reported for a DVD or CD writer if something has damaged one of the filter drivers, which are called Upper Filter and Lower Filter drivers in the Windows Registry. They can be installed by CD-writing software such as Roxio Easy CD, or by DVD players such as PowerDVD, or by programs such as Musicmatch Jukebox.
Microsoft describes the problem in MS Knowledge Base article 314060 - CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, or Code 39 after you remove Roxio Easy CD Creator in Windows XP at http://support.microsoft.com/?id=314060.
The article applies to Windows XP Home Edition and Windows XP Professional It implies that the problem is caused only by Roxio software, but the error can occur with any type of CD-writing or DVD software. Error messages that may occur when you try to access your CD or DVD drive include:
1. - Windows cannot start this hardware device because its configuration information (in the Registry) is incomplete or damaged. (Code 19)
2. - This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
3. - A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)
4. - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
5. - Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
However, there are other causes for these and similar messages. The solution provided below applies mainly to CD or DVD drives. For other explanations, read this MS Knowledge Base article - http://support.microsoft.com/?id=310123.
Uninstalling and then reinstalling CD-writing and DVD software may cure the problem, but in other cases, such as yours, the Windows Registry has to be edited in order to fix it. Making erroneous changes to the Registry can render a computer unbootable, so before you edit it, use Windows XP's System Restore to create a restore point that will allow you to restore it in Safe Mode, or export the keys from the Registry editor by using its File => Export feature. For more information, enter the word Registry in the Search box of Start => Help and Support.
Enter regedit in the Start => Run box to run the Registry Editor and click on the + signs to expand and highlight the following keys:
H_KEY _LOCALMACHINE => SYSTEM => CurrentControlSet => Control => Class => {4D36E965E325-11CE-BFC1-08002BE 1 0318}
There should be many keys called {4D36E965E325-11CE-BFC1-08002BE 1 0318}
If you want to export a copy of the values, select File => Export and enter a suitable filename, which will be saved as a .reg file that can be restored just by clicking on it. When you select a particular key, in the right window, for some of them, you should see keys called UpperFilters and LowerFilters. Select each such entry in turn, right-click with the mouse on it, and click Delete. After closing the Registry Editor, you should be able to use the CD/DVD drive again. However, you may have to reinstall software that accesses the drive, such as CD writers and DVD players.

I have the solution, but since this site won't post my other question with out paying for it then people need to stop using this site period. Because I won't post the answer until the site is willing to be free in everything.

Follow this article to fix the issue.100% Guaranteed

http://social.technet.microsoft.com/forums/en-US/itprovistahardware/thread/bd9763de-6141-45ea-990b-70c207fe3fb6

I removed Roxio (correctly through the control panel) and lost the DVD/CD drive in my Toshiba Satelite laptop.. After a week of frustration, I found a site that had the info I needed. I got my drive back in just a few minutes. Here's the fix:

Go to the Windows START menu.
Click on RUN and enter: regedit

FOLLOW THIS TREE:
Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
In the CLASS folder, look for:
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}

Value Data: [Delete All Value Data from UpperFilters and LowerFilters] You will see the upper and lower filters folders once you get to the end of the tree… *\*\*\control\class

Delete all the data in these two folders (and if you see a backup folder for either the upper or lower filters, delete all the data in them as well).

Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot

My CD just isn't working anymore. I brought it to best buy, the Geek Squad reset the registry or something like that, and it worked for like a day, and now, it's not working again. any suggestions?