I've cleaned the heads, & checked the nozzles-according to the instructions, & it still prints in faded colors, w/ "spots" on the page & on the edges of the page. We've replaced ALL new ink cartridges & the problem is still there, it was there before we changed the ink also. Does anyone know where to buy a new CX5400, I don't want to waste the $70.00 I've spent on ink for this?
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Try to re-insert the color cartridge into the printer and make sure it is properly seated in the cartridge carrier.
If that doesn't help, try to clean the print nozzles. Please follow the steps below:
1. Press Copy.
2. Press Options until Maintenance appears on the display.
3. Press the right arrow until Clean Cartridges appears on the display.
4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
5. Print your document again to verify that your print quality has improved.
If an inkjet printer has not been used for some time and several print head cleaning has been done and it still does not print properly then the nozzles in the print head are blocked. Inkjet printers need to be used frequently to prevent nozzles blocking with dried ink. You need to replace the print head to get the printer functioning again. But these print heads are expensive to replace, it may be better to buy a better and a later model printer for not much more costs.
Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.
The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.
I have included print head cleaning instructions in case you have not done this cleaning process.
here is some information from the Brother support site:
If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.
Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.
When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.
Hi Good day!! Try to do a printer maintenance Cleaning a Clogged Print Head
1. Press the cleaning button located on the front of the printer. Hold it down for 3 seconds to begin the cleaning cycle.
2. Run a cleaning cycle using your Epson printer utilities program. In Windows, go to "Start," "Printers and Faxes," right-click on your printer and choose "Printing Preferences." Select the "Utility" or "Maintenance" tab, depending on your printer model, and click "Head Cleaning." When the head cleaning cycle is complete, run "Nozzle Check." Repeat the head cleaning and nozzle check one to three times.
3. To access the Epson printer utility in OS X, select the Epson Printer Utility icon in the Applications folder in Macintosh HD. If prompted, select your printer from the Printer List, then click "OK."
Clean the print head manually. Remove the ink cartridges from your printer according to the instructions in your owner's manual. Turn off your printer. Dip a cotton swab in isopropyl alcohol, ammonia or hot water and rub the swab against the print head. Let the printer sit overnight.
Remove the print head according to the instructions in your owner's manual. Soak the print head for at least an hour in a small dish of hot water or isopropyl alcohol.
Preventing Clogged Print Heads
1. Use your printer at least once a week. Regular use will keep dried ink from clogging your print heads. If you have a color inkjet printer, print full color pages in addition to black-and-white documents.
2. Turn your printer off when not in use. This will prevent warm ink from bleeding onto the print head. If you have to store your printer, remove the ink cartridges.
3. Use a cleaning kit regularly. A cleaning kit usually includes a tube of ammonia that you spray on the printer head to clean dry ink.
You need to clean your print head nozzles. Find menu on your printer and push the button then use the up and down arrows to navigate the options. Find the one that says "maintenance" and push "ok" or "enter" from your printers key pad. Then find the "clean print head or nozzle" option and again push the "ok or enter" button on your printers keypad. Follow the instructions to complete the cleaning and print a test page to make sure your problem is solved. If not, repeat the cleaning until the ink flows through your print head correctly.
The print head is clogged.Make sure black ink cartridge have ink and then try unclogging with cleaning tests in maintenance mode.If not help try unclogging manually.Open the cover and first remove the ink cartridges.Then open the holder and remove the print head.Run hot tap water and put the print head with the nozzles up to stream water.Hold that 5 mins then turn the print head around with the nozzles down.Hold that for every color of 5 mins.Then put the print head in hot water with the nozzles down.Left it water about 15 mins and then you must very nice to dry.When the print head dry put it in printer and start cleaning.If this not help you need to replace the print head.
Assuming that you are using original Canon cartridges or a brand of Compatibles that you have used before.
If print results are blurred, colors are faded or not printed correctly, the pint head nozzles are probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the Print Head. You may have to do this 2 or 3 times. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality. Caution Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink tanks. Note Before performing maintenance Open the Top Cover and make sure that all lamps on the ink tanks are lit red. If not, see Checking the Ink Status and take an appropriate action. Increasing the print quality in the printer driver settings may improve the print result.
The imaging bar has speck of dust on it.
Turn printer OFF.
Open the printer.
Pull out the transfer roller. Should have a big green handle. Do not touch the roller.
Look inside for a shiny rectangular block about 5inches x 0.5 inch.
This is the imaging bar. Using a lint free cloth with no chemical and no water, gently wipe this bar to remove any specks of dust/paper specks.
Put roller back.
Close the printer.
Turn printer ON.