Kitchenaid mixer fell off the counter - thumbscrew
My Kitchenaid mixer fell off the counter and the casing where the accessory thumbscrew screws in has split. The thumbscrew will no longer wind all the way in to hold the little chrome cover in place. I feel the problem is with the casing thread rather than the screw thead. Is it possible to have the upper casing replaced?
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I an sorry but the only Rod in the back of a K45SS is the pivot hinge pin that holds the motor head onto the base. if it fell out then the answer is simple. Turn the mixer upside down and wiggle the base while sliding the pin back in. Once the pin is back in place, there is a set screw in the middle of the shaft that you can see while you are replacing the pin, turn this back down with a flat head screwdriver untill it is firmly against the hinge pin. The culprit of the problem is this set screw. It came loose and allowed your hinge pin to vibrate out and then fall down or fall out as you said. once the set screw is back in place you will be fine. To avoid this problem in the future you might remove the screw entirely and put a drop of "Lock-Tight" on it that will help hold the setscrew in place for a very long time.
Find the screw in the picture as shown and screw it counter-clock-wise which will drop the bowl level down when it is in the raised position and the mixer paddle will not rub on the bowl.
More likely the pedestal base is bent. Your local service agent has probably seen it before and should be able to bend it back flat again. It's a brutal process with a heavy soft hammer that you probably won't want to see.
Sounds like a classic case of the gears jumping out of sync. This is an issue that needs to be handled by a repair place or sent back to KitchenAide. The motor on a KitchenAide is very strong and it sounds like when the cap for the accessory fell in it must have somehow gotten jammed, although I really don't see how that would be possible unless there was something else in the mix as well.
JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it.Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below: Beater to Bowl Clearance Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance
Tilt-Head models • Unplug mixer. • Lift motor head. • Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater. • Make adjustment with flat beater, so it just clears surface of bowl. If you over adjust the screw, the bowl lock lever may not lock into place.
Bowl-Lift models • Unplug mixer. • Place bowl lift handle in down position. • Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater. •Make adjustments with flat beater, so it just clears surface of bowl.
I hope this helps! –Howard, Burke, VA If this solution has helped you, please rate it, thanks!.hslincoln
Sparking is a safety concern and Kitchenaid will see it as such. I would suggest calling Kitchenaid Customer Service. They are likely to exchange the product, regardless of warranty or age, because of the potential safety concern.
Their toll-free telephone number is 1-800-541-6390.
Adjusting the screw didn't work for me the first time I tried it. I was afraid of loosening the screw too much, and so I didn't turn it far enough. Turning the screw counter-clockwise until it stuck out several millimeters finally worked.