Blue hue accross bottom of screen - Sony KF-50WE610
I've had my Sony KF-50WE610 since July, 2004; replaced the lamp about 6 months ago; but over the last month, a blue tint appeared at the bottom of the screen - started in the middle - now goes accross the entire screen, about 2-3 inches from the bottom down. Any suggestions?
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Jeff, did you look at the Sony web site? They had a problem with 9 different TV models that were from 2003 and 2004, KF-42WE610, KF-50WE610, KF-60WE610 and 6 other models. This is what it states: It haas come to our attention that a limited number of Grand WEGA rear projection TV's may exhibit warping to the lamp access door. In rare cases, some additional components may also become damaged as a result. and so on........ You probably have some components melted on the inside around the lamp. I have a 42 inch and I just replaced the lamp at Christmas and the door was melted shut. This is the second lamp that I have replaced, the door was starting to melt the first time. They never sent me anything about this problem, and as of today I am still trying to work something out with them. The repair shop who has it told me that it can't be repaired. The parts that are melted are not in stock and they don't make them anymore. They are supposed to get back with me and make me some kind of offer. They will only fix this problem through March 31, 2009.
Depending on when you bought this TV, this could be the lamp. Does the red light below the green light come on? (That's the lamp light). This light typically comes on around the 3rd year of use for an average individual. I've recently enountered the same problem and will try to replace the lamp myself. Apparently its very simple.
no, had the same problem. Its the lamp ballast also called the lamp power block. It supplies power to the lamp, any how some repair shop wanted $450 to fix it, so i ordered the part from sony, part #146879816 ($116.25), trust me this is the part I double checked with many different places. Any how fixed it my self took about 15 minutes, just take the back cover off and the part is right there just kind of follow the screws and the 3 wires, super easy job, I suggest you replace the bulb at the same time, dont by a cheap bulb just get it from sony
The Blue dots or discolouration you are seeing is due too the Blue LCD screen having cracked from excessive heat. This normally happens when you have a power failure while the Television was on. This obviously because the Blue LCD sits next to the lamp - the main cause of heat. The correct part number on the 60" is A-1086-952-A. It is very, very ,expensive.
Sorry to have been the bearer of bad news. Good luck : )
Check the optical block repair at sony's warranty website...
Could be the problem they have been covering it under a recall of sorts. $1250 for the optical block and they are only doing it until the end of the year so don't waste any time