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Bosch 24 in. SHU66C02 / SHU66C06 Built-in Dishwasher
Problem for Bosch 24 in. SHU66C02 / SHU66C06 Built-in Dishwasher

Can't close Bosch Dishwasher door




By ethel55 on Nov 10, 2007

" "
I opened the door fully mid cycle and now it won't close - it seems locked in the full open position. I've tried the cancel cycle also switched it on and off and done various things to no avail. I don't want to force it - any ideas please?

Clarification Request

Posted by momtaxi on Jun 16, 2008

Took front panel off dishwasher and can't figure out what object needs to be moved forwared. Please clarify.

Same Problem

Mar 06, 2009

-   Same problem. Solution below FIXED it for me too. I used my Swiss Army Knife bottle opener on the screws - just be careful not to strip screw heads. I opened the door and used my feet to hold up the bottom end while I worked on the top end. -   barfo

Aug 24, 2008

-   I am having the same issue. It worked fine last time I used it but now the door will not latch. My first d/w that I installed last year had the same problem and Sears had to come out to fix it. They eventually had to replace the whole unit because of this and another problem. The decision to replace was more due to the 2nd problem that occured.-   kfinney

Mar 13, 2008

-   I tried the Best solution at the bottom. Worked great! Zero out of pocket cost! Thanks!-   Guest

Feb 09, 2008

-   Anyone try running the cycle through until the end?-   bobandbuck

Feb 06, 2008

-   i have the same problem too. I opened it fine and went to shut the door and now it wont close.-   bobandbuck

Best Solution

posted on Aug 30, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
My Bosch wasnt balck but had a white bit that stuck up on the door that stopped it closing - to fix and it might work here use two screwdrivers to pull on both sides from behind as such - recreates the latch on opening!

Solution #2

posted on Feb 11, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
SOLUTION FOUND!!!! This solution is ONLY for models with bar (towel bar) front. Integra series styles. Since there were so many of us out there with the same problem, I am shocked that Bosch doesn't educate their own staff as to its simple solution when calling their tech support. They plan dumb and say they have to send "their" service people out. WELL WRONG NOT THIS GAL!
Unplugging it didn't work and apparently ran the cycle through to the end that didn't work either just made a mess. So it obviously was an electronic problem since the thing still ran. I took a picture of the female part of the latch and went to a local dealer. The dealer had no clue either...that would be LOWES. I recreated the problem by sticking my car key in their models there and pushed my key in and around and sure enough the black lever moved into a LOCKED position and door would not close. I also looked at a model Evolution that had the handle with the squeeze pull that opens the door. I forced it locked but apparently the squeeze pull handle when squeezed unlocks the darn thing. So I could see what was actually happening to the mechanism.
SOLUTION: Unscrew the screws on the inside of the door. You will need a special star looking screw driver head. My husband had one in his Milwalkee set of screw driver heads. Unscrew all the screws have a towel or someone to hold the door face so it doesn't get scratch when it comes apart from the stainless side since that is what is attached to the dishwasher. Then look near the top front kind of where the latch would be. There is a black thing it looks sort of u shaped and you'll need to pull that forward. It was a little hard to pull it but I was able to do just with my finger tip. By pulling that forward actually made that black thing in that female thing on the stainless side move back into the right position. You'll probably need help putting the face back on since the stainless part wants to close. I just used my foot to prop the far side as I aligned the side closest to me and my husband put the screws back in. AND WAHLAH! Good as new!




































Solution #3

posted on Feb 09, 2008
Helpful)

bobandbuck

Rank: Apprentice 
Rating: 87%, 4 votes
Anyone try running the cycle through until it was done to see if the latch reset?
Comments:

Feb 09, 2008

- Same exact thing happening to my Bosch. Bosch customer service is no help. They say that they've never heard of the problem and suggest a technican look at it. Of course they want me to pay for his service. Any suggestions?

Feb 11, 2008

- SOLUTION FOUND!!!! This solution is ONLY for models with bar (towel bar) front. Integra series styles. Since there were so many of us out there with the same problem, I am shocked that Bosch doesn't educate their own staff as to its simple solution when calling their tech support. They plan dumb and say they have to send "their" service people out. WELL WRONG NOT THIS GAL!
Unplugging it didn't work and apparently ran the cycle through to the end that didn't work either just made a mess. So it obviously was an electronic problem since the thing still ran. I took a picture of the female part of the latch and went to a local dealer. The dealer had no clue either...that would be LOWES. I recreated the problem by sticking my car key in their models there and pushed my key in and around and sure enough the black lever moved into a LOCKED position and door would not close. I also looked at a model Evolution that had the handle with the squeeze pull that opens the door. I forced it locked but apparently the squeeze pull handle when squeezed unlocks the darn thing. So I could see what was actually happening to the mechanism.
SOLUTION: Unscrew the screws on the inside of the door. You will need a special star looking screw driver head. My husband had one in his Milwalkee set of screw driver heads. Unscrew all the screws have a towel or someone to hold the door face so it doesn't get scratch when it comes apart from the stainless side since that is what is attached to the dishwasher. Then look near the top front kind of where the latch would be. There is a black thing it looks sort of u shaped and you'll need to pull that forward. It was a little hard to pull it but I was able to do just with my finger tip. By pulling that forward actually made that black thing in that female thing on the stainless side move back into the right position. You'll probably need help putting the face back on since the stainless part wants to close. I just used my foot to prop the far side as I aligned the side closest to me and my husband put the screws back in. AND WAHLAH! Good as new!
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Solution #4

posted on Jan 15, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Dang, me too. Door will not close. Cycle still runs. Display is not functioning. Seems latch is stuck. Any Ideas? Bocsh SHX36L. It there a reboot button? Fuse?

Solution #5

posted on Oct 07, 2009
Very Helpful)

kjt2305

Rank: Apprentice 
Rating: 100%, 1 votes
I had same problem and was alarmed at the idea of taking the door apart, so I tried the 2 screwdriver option described below - it works!

Open door and get two small screwdirvers behind each side of the catch inside the top of the door and gently apply pressure. The catch should reset itself on 'open' and allow you to shut the door again.

Thanks to all for their postings and helpful advice!
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Solution #6

posted on Aug 28, 2009
Very Helpful)

inchyt

Rank: Apprentice 
Rating: 100%, 3 votes
I had a similar problem with my Bosch dishwasher Model SG157M05GB. I solved it by doing as was suggested on this site. The problem was that the door would not close but the machine appeared to be in mid cycle, Switching off and disconnecting from the mains did not solve it nor did letting it complete a full cycle. What I di was, got 2 screwdrivers, with the door open, placed them either side of the little white catch that is sticking up in the middle, top of the door n a slight recess. Applied pressure to the catch by forcing it forwards, it clicked forward after a small amount of pressure and now the door works again.
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Solution #7

posted on Jun 07, 2009
Very Helpful)

lopt

Rank: Apprentice 
Rating: 100%, 2 votes
I have a Bosch SHY66C05 dishwasher. Sometimes when the door opens the latch does not reset. Then, you can not close the door. Yet, the dishwasher will run (and leak).

I found that I could reset the latch by putting the short end of a small allen wrench through the slot on the door, and angling it to get it behind the part of the latch that is closed. Pulling up on the allen wrench (I needed a pliers) resets the latch and releases the allen wrench.
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9 Other Users Have The Same Problem - Continued

Comment by idpkken, posted on Jan 20, 2008

Same thing. Has ANYONE received a solution?

Comment by gmb66, posted on Dec 17, 2007

I'm having the same issue with a SHE68M06UC.

I believe the latch is stuck (thinks its closed). I'm trying running through a full cycle to see if it releases the latch ... will try taking door apart if not.

Comment by Guest, posted on Dec 09, 2007

Similar problem for me except the dishwasher won't turn off when you open the door unless you turn off the on/off switch.


Comment by Guest, posted on Nov 18, 2007

I have the same exact problem!

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