Question about Bosch 3.81 cu ft WFMC530 1UC Nexxt 500 Plus Series Washer
My washer has E:13 on the display. I called Bosch and was told to reset the breaker. I did that, started the washer again, and received the same error code towards the end of the cycle. Now, my clothes are locked in the washer. What do I do now?
According to the service manual, you should clean water drainage pipe and/or drain hose. Turn selector to off and restart 'drain, program or, on 500 plus machines, the 'refresh' program. It also says this is caused by using too much detergent. Bosch recommends using half of what the manufacturer recommends when using HE detergents. They don't recommend regular detergents. I would run the short wash or refresh cycle without detergent and hopefully your lines will clear. I have also read that if this persists, powder HE detergent is better to use instead of the liquid because of certain chemicals contained in the liquids that cause it to congeal in some front loader drainage pipes. I hope this helps.
Posted on Aug 16, 2009
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Posted on Jan 02, 2017
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Welcome to FixYa
E13 error in
your Bosch WFMC washer is a drain error and is displayed when the drain time
exceeds & the washer is unable to drain so the door won't open sometimes
when this error is displayed. You will have to clean the drain trap in the
bottom right hand corner. You can stick a straighten paper clip in the access
panel located inside the front bottom panel through the whole and then turn the access
panel counter clockwise to unscrew the plastic drain cap behind it. After
everything is cleaned and the error returns then replacing the drain pump is
recommended repair. Please get back to me if you have any other questions.
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