I am unable to print an address on an envelope....

Hello,

It sounds like to paper setting is wrong. In the configuration you can set if the envelope in on the right side, left side or center of the paper feed. If it is set one way and you feed the envelope the other way the printer will print but on the wrong end of the feed area so nothing will be on the envelope. Try this, print an address label as you would on the envelope but just use a full sheet of paper. If it prints where you can see it, then feed the envelope on that side, or change the feed settings in your software to print on the other side. Office and most other programs have this setting. In MS word the orientation setting is on the envelope and label screen on the right side of the pop up box.

I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com