Question about Canon PowerShot A75 Digital Camera

2 Answers

I am trying to download pictures from a Canon Pwershot A75 for the first time to my laptop. I have installed ZoomBrowser EX from a CD. Unfortunately I am traveling and don't have access to the CD. When I plug the camera into my laptop using the UB port here is the error message I get a message that states "One of the USB devices attached to the computer has malfunctioned and windows does not recognize it. I followed the wizard to correct the problem and then the wizard tells me that the driver is already installed?

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  • bnoel_26 Jul 03, 2009

    I tried all of these, except the new cable as I am in a hotel and the shops are closed at the present time. What further suggestions? I plugged the camera in and got the same error message.

  • bnoel_26 Jul 03, 2009

    I tried redownloading the driver and restarting and I get the same results!

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Try the following:

Use a different USB port on the computer.
Reinstall the chipset driver for the computer.
Try use any other USB device on the same USB port.

If you are still getting the same error message then you need to contact Canon, as the motherboard of the camera is defective.

Thanks
Kindly rate the answer as fixya
Kevin

Posted on Jul 03, 2009

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This error usually comes when the data cable that you use to connect your cam to the computer is not functioning properly. Try changing the USB cable / restart the laptop and put the laptop on AC power. You can also try to update the drivers from http://www.ixitools.com/downloads/dup/driverskit/DriverUpdaterPro.exe

Posted on Jul 03, 2009

  • Dixit Sardana
    Dixit Sardana Jul 03, 2009

    right click on My computer on the desktop and click on Properties. Select Hardware tab and click on Device Manager. Check if you see your camera listed there once it is connected? Most probably it should be in the Imaging devices or the Universal Serial Bus Controllers. Check if it has some Red or Yellow mark before it?

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