I am trying to download pictures from a Canon Pwershot A75 for the first time to my laptop. I have installed ZoomBrowser EX from a CD. Unfortunately I am traveling and don't have access to the CD. When I plug the camera into my laptop using the UB port here is the error message I get a message that states "One of the USB devices attached to the computer has malfunctioned and windows does not recognize it. I followed the wizard to correct the problem and then the wizard tells me that the driver is already installed?

You can get a USB Memory Card Reader to read your SD/SDHC Memory card from your Camera. Using copy & paste to transfer your Pics to the PC.

or

Download the "ZoomBrowser EX 6.3.1 free" @ http://www.brothersoft.com/zoombrowser-ex-download-253511.html and use the updates from Canon Support Site.

Hope it helps.

What you can actually do is download the Zoombrowser which you can use to transfer the pictures in your camera on to a computer. The link to where to download the software is below. Once you're in the website, just choose your computer's operating system (XP, Vista Windows 7, Mac, etc.) then download the zoombrowser. There are other softwares for your camera on the said site which you might want to download as well.
Link: http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/digital_rebel_xti?selectedName=ServiceAndSupport#DriversAndSoftware
Hope this helps.

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use ZoomBrowser or any other photo cataloging program

Your CD is for an older version of Windows and the installers/drivers have changed over time. The driver you need is part of the Windows 7 OS so you should be able to just connect the camera to the computer using the appropriate USB cable.

The software update for the ZoomBrowser EX is available here: http://software.canon-europe.com/products/0000484.asp if you need. Use the drop-down menu to select Windows 7. Download and save the file. Then launch the updater (double-click) and insert your CD in the optical drive of the computer. Then follow the on-screen directions to install the ZoomBrowser EX version for Win7.

You can import from the camera with Paint (File > Import from Camera or Scanner) and PhotoGallery (if you have the Windows Live package installed)

I hope this helps.

Cindy Wells

You can just copy and paste the pics into zoombrowser. Or in the menu at the top of the zoombrowser page under "file" click on open and then select your pics from the choices given.

http://gdlp01.c-wss.com/gds/8/0200000348/01/zb611upd-en.exe

try to install this..

Search for an updated driver

Hi attache the camera to computer scan anti virus and try to download pictures

I found the problem.
This is what I did to solve the problem:


1. stop ZB

2. Delete all the ZbThumbnail.info files under "my pictures" and "my documents"

3. Move out all photos and directories from under "my pictures". Move them to a temp directory. ex d:\temp.
4. Start ZB and download some pictures from memory card

5. Then start moving files from temp dir to "my pictures", testing ZB occasionally.

Thanks

Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility.
That should fix it, good as new.
If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.