Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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SMB Scanning - Virtual Server envirnoment

We've recently had a new system put in place in my workplace that uses virtual servers. Since this has been implemented our SMB scanning has stoped working. I think the reason for this is that the c250 asks for a server name and a share to function correctly but our virtual server environment only works on full unc paths and doesnt use shares

The path I would like to use is

\\currfs-ctc1\ctc\ctc-staff\scans

I'm not sure how i would enter this into

Host Address -
File Path -

I've tried many combinations Such as

Host Address - currfs-ctc1
File Path - ctc\ctc-staff\scans

But get the error message - server connect error

Any help anyone could offer on this would be much appreciated :-D

Cheers

Steve

Posted by on

  • ctc-steve Jul 03, 2009

    Yeah this worked!!!

    I wasn't sure of the ip address of the server so i ping'd the the sever name to get the ip.... Entered the IP into "host address" and added the rest of the path into "file path"

    I've spent days trying to get this working! lol

    Cheers for the help!!! :-D

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  • 221 Answers

Hello,
A quick fix for that would be to enter the fix IP adress instead of the host name, or to check if the host name on the SMB server is correct, and reboot the SMB server.
A good help is to do that from another PC to check if that works:
ping the IP adress try to connect to smb://IP_adress_or_hostname
If that works on the PC, there's no reason that it shouldn't work for the scan

Posted on Jul 03, 2009

  • Damien Gole
    Damien Gole Jul 03, 2009

    Woah great!!! Good team work!Cheers Damien

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Posted on Jan 02, 2017

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