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Problem for Konica Minolta bizhub C250 All-In-One Laser Printer

SMB Scanning - Virtual Server envirnoment




By ctc-steve on Jul 03, 2009

" "
We've recently had a new system put in place in my workplace that uses virtual servers. Since this has been implemented our SMB scanning has stoped working. I think the reason for this is that the c250 asks for a server name and a share to function correctly but our virtual server environment only works on full unc paths and doesnt use shares

The path I would like to use is

\\currfs-ctc1\ctc\ctc-staff\scans

I'm not sure how i would enter this into

Host Address -
File Path -

I've tried many combinations Such as

Host Address - currfs-ctc1
File Path - ctc\ctc-staff\scans

But get the error message - server connect error

Any help anyone could offer on this would be much appreciated :-D

Cheers

Steve
Comments:

Jul 03, 2009

- Yeah this worked!!! I wasn't sure of the ip address of the server so i ping'd the the sever name to get the ip.... Entered the IP into "host address" and added the rest of the path into "file path" I've spent days trying to get this working! lol Cheers for the help!!! :-D

Best Solution

posted on Jul 03, 2009
Very Helpful)

damien729

Rank: Wiz 
Rating: 85%, 106 votes
Hello,
A quick fix for that would be to enter the fix IP adress instead of the host name, or to check if the host name on the SMB server is correct, and reboot the SMB server.
A good help is to do that from another PC to check if that works:
ping the IP adress try to connect to smb://IP_adress_or_hostname
If that works on the PC, there's no reason that it shouldn't work for the scan
Comments:

Jul 03, 2009

- Woah great!!! Good team work!Cheers Damien
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