Question about Canon PIXMA MX700 All-In-One InkJet Printer

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Canon pixma mx700 error code 5010

At startup we have this problem ( error code 5010 ) and there is a clacking noise coming from the cable / tape inside the printer. Problem is there is no visible way of opening the printer up to get more info on the problem and we cant print anything. All advice is apprheciated.

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5010 is a scanner error from the scanner on top. Canon has no parts for these and you can only replace the entire top of your machine. If you can get it apart, you might clean and lube, but it's not made to be opened.

Posted on Jul 03, 2009

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After power is lost such as unplugging the printer or power loss during a storm on startup the printer shows error 5010 and sounds a loud clacking for almost a minute. Turn off the printer open top to get to printer head. Push printer cartridge holder to far right, close lid turn on and it should work with no noise, it will take a while to go through the startup procedure.

Posted on Jan 22, 2013

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Call Canon technical support.
Dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
See also a previous related question here! (a scanner issue)
http://www.fixya.com/support/t1232529-error_code_5010_cannon_mp460_printer

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I've heard that that error code means it's pretty much bricked out of the box (I think to scanner failure). Return it if possible.  

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